Google Business Profile HELP!

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2 years 5 months ago #60802 by Carissa Marie
GBP: Google Business Profile HELP! Fellow developers! How do you get your listings verified without the postcard that never comes, prior to opening?
2 years 5 months ago #60802 by Carissa Marie
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2 years 5 months ago #60803 by Brooke Frederickson
We had to have the local post office hold the mail for the address and then go pick it up.
2 years 5 months ago #60803 by Brooke Frederickson
Destiny McMahon
2 years 5 months ago #60804 by Destiny McMahon
Replied by Destiny McMahon on topic Re: Google Business Profile HELP!
We put a mail box on post at the development and cleared the address for delivery. Depending on how much info you enter you can also verify by phone. If you have a website live prior to GBP going live that also helps.
2 years 5 months ago #60804 by Destiny McMahon
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2 years 5 months ago #60805 by Kelle Senye
It?s the worst. Google will not allow you to verify until the business is ?open and operational.? Even though we all know you are preleasing in another location. I provided photos of the banners with the community name and of the leasing office and they denied it every time. I tried putting in a forwarding address, but they will not forward the postcard. It is infuriating. Only once we had CO would Google approve and allow us to verify.
2 years 5 months ago #60805 by Kelle Senye
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2 years 5 months ago #60806 by Carissa Marie
Kelle W Seny? exactly! It?s SO infuriating. This is exactly our issues.
2 years 5 months ago #60806 by Carissa Marie
Daron McKee
2 years 5 months ago #60807 by Daron McKee
Replied by Daron McKee on topic Re: Google Business Profile HELP!
Kelle W Seny? They let me verify my brand new property that is still not open without a postcard. We did have a website live and a web page on our Managment website as well. I've also verified over the phone via a video call with them in the past. Definitely make sure you have a mailbox and are set up with the post office. I just verified another property with a postcard and it took 7 days to arrive.
2 years 5 months ago #60807 by Daron McKee
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2 years 5 months ago #60808 by Kelle Senye
Daron, we had all of that. Is it because you set up a PO Box?
2 years 5 months ago #60808 by Kelle Senye
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2 years 5 months ago #60809 by Kelle Senye
Did you put the mailing address as the PO or was it still the physical location?
2 years 5 months ago #60809 by Kelle Senye
Daron McKee
2 years 5 months ago #60810 by Daron McKee
Replied by Daron McKee on topic Re: Google Business Profile HELP!
No P.O. box, we just put up a temporary mailbox that was accessible/deliverable from the main rd. The property roads are still unpaved. I do understand your frustration. I would suggest reaching out to google support/a real person for assistance.
2 years 5 months ago #60810 by Daron McKee
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2 years 5 months ago #60811 by Carissa Marie
Daron McKee I?ll try the temporary mailbox. Thank you!
2 years 5 months ago #60811 by Carissa Marie
Daron McKee
2 years 5 months ago #60812 by Daron McKee
Replied by Daron McKee on topic Re: Google Business Profile HELP!
Carissa Marie the post office will confirm with you if they will deliver to it or not. We talked to them first, then put up the temporary mailbox per their recommendations.
2 years 5 months ago #60812 by Daron McKee
Matt Stephens
2 years 5 months ago #60813 by Matt Stephens
Replied by Matt Stephens on topic Re: Google Business Profile HELP!
We have heard from our customers that the postcard can take up to 6 weeks to be delivered to the property
2 years 5 months ago #60813 by Matt Stephens
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2 years 5 months ago #60814 by Carissa Marie
Matt Stephens ours never show up and we request numerous times!
2 years 5 months ago #60814 by Carissa Marie
Matt Stephens
2 years 5 months ago #60815 by Matt Stephens
Replied by Matt Stephens on topic Re: Google Business Profile HELP!
Carissa Marie if you want to link your email below I can send you a guide and FAQ we send out. Not sure if it will resolve the issue you are having but I know I?ve seen this happen before!
2 years 5 months ago #60815 by Matt Stephens
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2 years 5 months ago #60817 by Brooke Frederickson
Another thing that I have done is switch to my personal google account and use the 'suggest an edit' button to get information added or corrected. That doesn't help you get verified but it can help you get info updated.
2 years 5 months ago #60817 by Brooke Frederickson