How often are you guys following up on outstanding balances?

Topic Author

Erick Burke

Posts: 1
Thank you received: 0

1 year 9 months ago - 1 year 9 months ago #638647 by Erick Burke

How often are you guys following up on outstanding balances? was created by Erick Burke

Happy Monday folks!

Quick #questionforgroup How often are you guys following up on outstanding balances?

Feel free to leave your thoughts and comments below!
How many times a week do you follow up on outstanding balances?

1 year 9 months ago - 1 year 9 months ago #638647 by Erick Burke

Kimberly Lynn

1 year 9 months ago #638648 by Kimberly Lynn

Replied by Kimberly Lynn on topic Re: Does anyone have valid tips on how to combat ESA fraud?

I send out notices via email and to unit. 1st time right after late fee day. The 2nd time @4ish days prior to the new month.
There is also bulk email that goes out 1st, 10th (last day before late fee) and 11th (late fee day)

1 year 9 months ago #638648 by Kimberly Lynn

Topic Author

Erick Burke

Posts: 1
Thank you received: 0

1 year 9 months ago #638649 by Erick Burke

Replied by Erick Burke on topic Re: Does anyone have valid tips on how to combat ESA fraud?

Ah, sounds like you have a system in place good stuff! Quick question for you. Are you utilizing notices as your sole follow-up method? If not, what other methods do you use?

1 year 9 months ago #638649 by Erick Burke

Kimberly Lynn

1 year 9 months ago #638650 by Kimberly Lynn

Replied by Kimberly Lynn on topic Re: Does anyone have valid tips on how to combat ESA fraud?

I typically use notice & email for the repeat offenders. With the unusual people, I do give a call too.

1 year 9 months ago #638650 by Kimberly Lynn

JM Espinal

1 year 9 months ago #638651 by JM Espinal

Replied by JM Espinal on topic Re: Does anyone have valid tips on how to combat ESA fraud?

You do not have lots of choices in DC. L&T Court is corrupted.

1 year 9 months ago #638651 by JM Espinal