- Thank you received: 0
- Home
- Discuss!
- Multifamily Insiders Discussions
- The Front Lines
- Any feedback for "flexpay" it's a rent advance payment program?
Any feedback for "flexpay" it's a rent advance payment program?
1 year 3 months ago #641615
by Shanti Ramasamy
Any feedback for "flexpay" it's a rent advance payment program?
1 year 3 months ago #641615
by Shanti Ramasamy
Reply to Shanti Ramasamy
- Posts: 37
- Thank you received: 1
Less
More
- Posts: 37
- Thank you received: 1
1 year 3 months ago #641616
by Karen Mallinger
Replied by Karen Mallinger on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
We use Flex Rent and love it. We saw an immediate reduction in late payments. Only drawback has been that if there is a problem, it’s between the resident and Flex, and all of their support is online. However, usually the problem is on the part of the resident.
1 year 3 months ago #641616
by Karen Mallinger
Reply to Karen Mallinger
1 year 3 months ago #641617
by Lisa Kerley
Replied by Lisa Kerley on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
We are just now getting the system set up. I sat in on a seminar and it sounds like a great option for residents!
1 year 3 months ago #641617
by Lisa Kerley
Reply to Lisa Kerley
- Posts: 8
- Thank you received: 0
Less
More
- Posts: 8
- Thank you received: 0
1 year 3 months ago #641618
by Brooke Frederickson
Replied by Brooke Frederickson on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
If you search this group for Flex you'll find a couple of threads on it. When it works, it's great, and it's a great option for residents when everything works. When it doesn't work, they don't have any phone support, just email, and you may or may not get a response several days later if you reach out by email.
1 year 3 months ago #641618
by Brooke Frederickson
Reply to Brooke Frederickson
Jennifer Wyrick
1 year 3 months ago #641619
by Jennifer Wyrick
Replied by Jennifer Wyrick on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
My property uses it.. so far no complaints.
1 year 3 months ago #641620
by Kimberly Taylor
Replied by Kimberly Taylor on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
They don’t post the residents rent on time and pay us late fees every month.
1 year 3 months ago #641620
by Kimberly Taylor
Reply to Kimberly Taylor
Angela Sigurnjak
1 year 3 months ago #641621
by Angela Sigurnjak
Replied by Angela Sigurnjak on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Love flex! Super easy integration and awesome customer service
Aimee Leatherman
1 year 3 months ago #641622
by Aimee Leatherman
Replied by Aimee Leatherman on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
The concept is great, but I have a lot of residents get declined by their program- even at my luxury community.
So it’s an option for those that already have great credit even though the point is to split payments and help build credit.
So it’s an option for those that already have great credit even though the point is to split payments and help build credit.
1 year 3 months ago #641623
by Lisa Anderson
Replied by Lisa Anderson on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Aimee Leatherman they have to have a zero balance pay at least 1/2 by the 3rd then flex pays all while the resident pays them on their scheduled date.
1 year 3 months ago #641623
by Lisa Anderson
Reply to Lisa Anderson
Kathryn Tammen-Vincent
1 year 3 months ago #641624
by Kathryn Tammen-Vincent
Replied by Kathryn Tammen-Vincent on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Awful stay away. They always pay late.
Michelle Littrell-Falls
1 year 3 months ago #641625
by Michelle Littrell-Falls
Replied by Michelle Littrell-Falls on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
So far so good, easy integration. No complaints.
- Posts: 15
- Thank you received: 1
Less
More
- Posts: 15
- Thank you received: 1
1 year 3 months ago #641626
by Sherry Tompkins
Replied by Sherry Tompkins on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Started out great but like many here, there are many times when they don't make the payment. No communication with the resident so they think their rent is being paid (like all the other months) only to find a 3 day notice from us for non-payment. It's extremely frustrating. The residents cannot pick up the phone to call them. Trying to resolve an issue with them is next to impossible.
1 year 3 months ago #641626
by Sherry Tompkins
Reply to Sherry Tompkins
1 year 3 months ago #641627
by Janie Bailey
Replied by Janie Bailey on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Not a fan! Missed payments at most of my properties with zero support for management and little for residents.
1 year 3 months ago #641627
by Janie Bailey
Reply to Janie Bailey
Steph Bosworth
1 year 3 months ago #641628
by Steph Bosworth
Replied by Steph Bosworth on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Works great and our residents love it!
Samia Ankar Portis
1 year 3 months ago #641629
by Samia Ankar Portis
Replied by Samia Ankar Portis on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Love it
1 year 3 months ago #641630
by Lisa Anderson
Replied by Lisa Anderson on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
We just started it. The training was worth watching. I’m excited
1 year 3 months ago #641630
by Lisa Anderson
Reply to Lisa Anderson
Debbie Stanich Fye
1 year 3 months ago #641631
by Debbie Stanich Fye
Replied by Debbie Stanich Fye on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
I have a few residents using at 2 of my properties and they love it, no problems here
- Posts: 3
- Thank you received: 0
Less
More
- Posts: 3
- Thank you received: 0
1 year 3 months ago #641632
by Maggie Villalobos
Replied by Maggie Villalobos on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Yes I love it
1 year 3 months ago #641632
by Maggie Villalobos
Reply to Maggie Villalobos
Kristie Bunting
1 year 3 months ago #641633
by Kristie Bunting
Replied by Kristie Bunting on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
Trying to communicate with them is painful
Lauren Hendry
1 year 3 months ago #641634
by Lauren Hendry
Replied by Lauren Hendry on topic Re: Any feedback for "flexpay" it's a rent advance payment program?
We started using and it has been a helpful tool to share with residents. No complaints and so far has been great!
Anonymous
1 month 2 weeks ago #644519
by Anonymous
Replied by Anonymous on topic Any feedback for "flexpay" it's a rent advance payment program?
This company has shady practices and incompetent staff, and I seriously doubt the validity of this company/service. They make agreements with you then back out of the agreement they made with you at the last minute. I would steer clear if I were you.