Changing our PMS from Real Page to Yardi or Entrada. We are a mix of conventional and military housing.

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5 months 2 weeks ago #643962 by Krista Hendrickson
Sorry for a duplicate post. I searched and saw some feedback but it was from a few years ago. We are just starting our research on changing our PMS from Real Page to Yardi or Entrada. We are a mix of conventional and military housing. I want to hear it all, pros, cons for Yardi and Entrada. We basically have everything with Real Page including mobile maintenance, utility billing, resident portal, Knock, OLL, screening, Business intelligence, G5, spend management etc.
5 months 2 weeks ago #643962 by Krista Hendrickson
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5 months 2 weeks ago #643963 by Amanda Patterson
There is a major privatized military housing company that uses entrata currently. Ad much as I despise entrata, they've made waves for military housing.
Think of it like a mix of yardi and realpage/onesite. Again, not my favorite but they switched because Yardi couldn't keep up with the demand.
5 months 2 weeks ago #643963 by Amanda Patterson
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5 months 2 weeks ago #643964 by Leah Love
All of those things you listed can easily be integrated into your next PM software with an open API.
5 months 2 weeks ago #643964 by Leah Love
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5 months 2 weeks ago #643965 by Mike Whaling
Let your accounting team pick the one they prefer. As for everything else on your list, listen to Leah and check out the best-of-breed options in each category that integrate nicely.
5 months 2 weeks ago #643965 by Mike Whaling
Casey N Aaron Enriquez
5 months 2 weeks ago #643966 by Casey N Aaron Enriquez
I like both yardi and Entrada.
Entrada is very user friendly, but I don’t like the flow of it. It almost was too simple if that makes sense. Also they don’t have other components to integrate with.
Yardi is not super user friendly but I like the flow of it. I like the fact that you can do the same thing no matter where you are in Yardi. I feel like the invoice flow is much better than Entrada. Yardi also has other products that come with voyager, like CRM which manages the flow of your traffic, prospects, follow ups ect. It also flows with Hapoy co which is a great tool as well for all unit inspections, move out inspections, property inspections ect. I feel like yardi is more versatile. But also more expensive. With yardi you have more options. But this is just my opinion.
5 months 2 weeks ago #643966 by Casey N Aaron Enriquez
Alyson Fitzpatrick
5 months 2 weeks ago #643967 by Alyson Fitzpatrick
Both integrate well with every additional vendor you want to implement. From a leasing and marketing standpoint I’d say Entrata is far superior. It’s super user friendly. From a reporting and accounting standpoint, most say Yardi is better.
Entrata has their own built in CRM. Yardi we always added Knock aka extra $$$ for adding the CRM. Yardi was developed by accountants so it’s great for reporting but accountants probably aren’t the best to design the leasing and marketing piece of the software and where it causes some odd flows in Yardi.
5 months 2 weeks ago #643967 by Alyson Fitzpatrick
Crystal Buchanan
5 months 2 weeks ago #643968 by Crystal Buchanan
We use both.
And we are also conventional and military housing. I feel like I wouldn’t know how to operate if I only had one vs. both. Yardi is used for the accounting items and Entrata is where the resident portal and items for resident file are.
5 months 2 weeks ago #643968 by Crystal Buchanan
Chrissie Rivers
5 months 2 weeks ago #643969 by Chrissie Rivers
Entrata customer service is everything you wish RP and Yardi could deliver. It’s far from perfect but if you’re looking for a better customer experience to return the favor to your clients, I think Entrata provides it in spades.
5 months 2 weeks ago #643969 by Chrissie Rivers