Does anyone have an info sheet they give prospective move-outs (PMO) to show them all the costs of moving?
If so, do you feel this is a useful deterrent or do PMO feel as if it is a scare tactic?
When I was on site I used this. There were a few different versions of this, but for the most part I believe that it was effective for those that are not sure if they are ready to move or not (on the fence). If you are in contact with residents throughout their lease it shouldn't be an issue brining this up in conversation. However, if you wait until they come to your office to give notice, you are too late...regardless of the fact that it costs a lot to move they have already made this decision and are moving forward with it.
