This month in units Magazine we feature some compelling commentary from a wide range of voices in apartment management.
This compilation of short stories, based on feedback on a Facebook discussion group, blends just the right amount of anxiety, outrage, humor and insight.
Find out how to respond to "questions you get all the time" in the leasing office. Yes, you have to answer them. They are your customers.
There is a list of ideal questions to ask when interviewing a maintenance supervisor candidate. Yes, one includes duct tape.
Another asks, "Who's being reasonable? The resident or the property manager?" when it comes to raising the rent.
How about "How long does it take to paint a 3BR, 2BA? ... and should the property manager micro-manage the work? Don't answer that :)
Finally, check out some honest advice for converting a community to a "smoke-free" environment.
Thank you to all who made this article possible. Enjoy.
Here you go