The  Property Manager role is so vital to the success of the on site team, the community, the company, the owners, and of course the four R’s -Revenue, Retention, Reputation and ROI. How do you know if you are… or have the right Community Leader at the helm of this precious investment? Check out the  questions below to find out!!

1.     Does the property manager have genuine respect and concern for the employees and residents?

2.       Is the property manager courteous, respectful and approachable?

3.       Does the property manager display a positive attitude?

4.       Does the property manager tolerate differing opinions by giving consideration to different points of view?

5.       Does the property manager let employees know what is expected of them?

6.       Does the property manager honor commitments and keep promises made?

7.       Does the property manager exhibit pride in the company, community, and team?

8.       Does the property manager listen to issues, problems, and suggestions?

9.       Does the property manager encourage openness and freedom to speak without fear of retaliation?

10.   Does the property manager freely share information?

11.   Is the property manager fair with work assignments without playing favorites?

12.   Does the property manager hold people accountable and effectively deal with poor performance?

13.   Does the property manager give recognition for outstanding performance, saying  thank you for a job well done?

If you can answer these 13 questions with an emphatic yes, then congrats you are, or have, a Rock Star Property Manager who truly embraces what it is to be a Community Leader.  If you answered most of them with a yes then you are well on the way to Rock Star status. Now, if all or most of the above solicited resounding No’s..it might be time to rewind, revisit and rethink  either your methods  or your messenger poised  at the helm.