I've recently been traveling all over the nation with my position. I've been from Atlanta to Charlotte to Dallas to LA trying to understand what different markets are doing, new trends on properties and what is being offered to the current resident base. Every city that I go to has something different that stands out, but one underlying commonality among many different properties across the nation, is the shift toward Service Programs.
Our Industry has adopted a shift toward offering a Lifestyle package at our properties. We have seen that residents love the interaction on social, they come out and enjoy themselves when we host great parties, they have become interested in what the community can offer them. Well, a natural progression was for us to start offering Services, and I have seen many being offered at all property types.
Many of the people that reside in our communities are looking for convenience. Our residents work long hours, frequently travel, have kids that they need to cater to, are downsizing so that they can enjoy life; they are looking for events, services, and conveniences that will make their daily lives easier. What I've liked most is a property that knows their true "Niche"- say they are LEED certified and aggressively try to make the community and area a better/greener place to be. It's very cool to see Services that this type of community can provide that evolve from the Green lifestyle. Some ideas: Recycling Services; Green Irene Services; Light Bulb changing; Organic Garden; Bike rentals, etc.
Now lets open it up to some of the Services that I've seen over the last few months at different properties!
This is just the beginning. Does anyone have any other unique Services that they would add to this list?