For the first time in our research, the majority of maintenance techs are using smartphone and tablet-based maintenance tracking solutions.  This represents a consistent climb year over year from 40% two years ago to 53% in 2019.  These systems provide opportunities to track how long work orders have been outstanding, assign work orders to specific team members, and track individual maintenance personnel efficiency, among other things.  You  can access our maintenance research report, which delves into this element of the maintenance process, as well as a variety of other maintenance best practices and trends by visiting here.