Top 10 property management mistakes that cause property owners to fire you (number 10 is the worst):
1. Accounting errors (not reconciling, improper trust accounting, not doing triple-tie-out, charging incorrect mgmt fees, mistakes)
2. Inconsistent disbursement dates
3. Not responding to a client's question (or not responding within 1 business day)
4. Taking too long to turn over units (over 3 weeks)
5. Taking too long to lease units (over 3 weeks)
6. Not screening tenants properly (high eviction rates and property damage)
7. Letting residents fall behind on rent
8. Wrong employee handling client accounts - lacks confidence, empathy, intelligence or some other factor
9. Not regularly inspecting the property
10. Not getting tax docs (1099s & year-end statements) out by Jan 31!
What did I miss? Investors, why did you fire your property manager?