Between labor shortages and centralization efforts, multifamily is placing more pressure on its maintenance teams than ever before. The pace and scope of the work are growing, as companies increasingly assign the upkeep of multiple communities or even entire market portfolios to a single service crew. Teams must work strategically and efficiently to accomplish more with less manpower. To make such maintenance models feasible, technicians can't b ...

When multifamily owner/operators identify property technologies they believe in, and which show well in pilot trials, they often like to deploy those universal solutions portfolio-wide. There is value in implementing solutions at scale, derived through uniformity and purchasing power. However, the practice of wide-scale deployment of one-size-fits-all solutions makes one tenuous assumption: that all properties will benefit equally. Many industry ...

Today's prospective renter experience barely resembles the traditional model deployed by multifamily in recent decades. It is now fully mobile and self-sufficient, and empowers renters with more control over the process from Day 1. The apartment search begins online. Scheduling and conducting a tour now typically take place via a mobile app. App technology has been launched to smooth the prospect experi ...