The ability to attract and retain high-level associates has become a primary focus in multifamily, where a competitive employment environment continues to persist. Organizations can best position themselves for success by getting it right from the start—in the hiring process. That concept might sound simple enough, but the industry often experiences a significant disconnect regarding associates hired by organizations compared to what t ...
Traditional models often work well, but only to a point. Once the parameters change, those traditional methods can become obsolete in a hurry. The apartment industry has become a textbook example of that notion, as morphing resident preferences are causing operators to reevaluate many of their tried and true methods that once defined the sector. The largest shift the industry is experiencing is that residents’ expectations are elevatin ...