The age of one-click purchases and same-day deliveries has created a new kind of monster — a significant increase in package deliveries to multifamily properties. The allure of free and immediate shipping, however, is reaching a tipping point for retailers and multifamily communities. This method is less profitable and not sustainable, and it's also making life difficult for onsite teams. Online retailers, realizing the inefficiencies in the curr ...

Outsourcing is becoming an increasingly popular strategy for multifamily owners and operators looking to streamline operations, reduce costs and focus on their core competencies. Companies are certainly not alone, however, when feeling hesitant to turn over the reins.This trepidation is understandable. After all, outsourcing means sacrificing some control, and there are concerns surrounding data security, service quality and more. Dissatisfied re ...

Renters expect the home experience to mirror their tech-savvy, convenience-driven lifestyle. They seek out apartments that offer higher levels of service and convenience. As margins continue to be tight, multifamily is leaning on the power of outsourcing to provide an elevated service level and not burden onsite teams. Outsourcing has emerged as a powerful tool for owners and operators to streamline operations, reduce costs and gain a competitiv ...

Multifamily communities experience a surge in activity during the peak leasing season, typically spanning the spring and summer months. During this period, a flurry of new renters arriving, existing residents renewing leases and an influx of prospects seeking living spaces can present challenges for property managers. This chaos can also lead to higher incidences of package theft. Today's renters, particularly younger demographics, love to shop o ...

Third-party, offsite package management is lifting the package burden for property teams across the rental housing industry. While each apartment community comes with its own unique logistical challenges, the benefits of a third-party solution may not be greater anywhere in the multifamily space than in student housing. The revolving student population, short-term leases, continual foot traffic and high package volume create package management c ...