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Ellie Norton 1 month ago This poll is ended Apr 05 2024 at 05:30 PM

Collecting some supporting data and would love your support for this poll. Do you receive a cell phone allowance?

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Megan Goodmundson $50 stipend/m
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Guest Insider In a day and age where everyone has unlimited data and most companies have app based systems and phone apps I don’t see it is a need for reimbursements…IMO…
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Asheana Shakoor 1 month ago This poll is ended Apr 03 2024 at 04:25 PM

Hey all! Looking for some first hand knowledge of the industry standards in leasing agent pay. We’re trying to decide on a tier structure and/or keep a non tier structure for commission. Your info would greatly help! Looking for the Houston area with mostly B and C class properties! Thank you!

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Adrian C Danila 1 month ago This poll is ended Mar 30 2024 at 05:00 PM

What is the most significant challenge your company is facing in managing maintenance at property level? If your primary challenge isn't listed here, please feel free to share it in the comments below.

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Guest Insider there is definitely an overall lack of skilled labor that all of the trades are struggling with; however, why our industry struggles to hire and retain maintenance professionals starts with resources and budgets.

Unfortunately, the actions of both property owners and management companies show they do not assign much, if any, value to those teams or their impact on property performance. So no extra money inbound soon.

Proof:
- we remain transfixed on this 1/100 staffing ratio that for older assets has not worked for a most of my career
- little to no effort or investment is been made to allow the effective monitoring of the quality of work, (resident surveys upon completion don’t count) - what % of your WOs are callbacks? Do a 2 year look back and I bet you’ll be disappointed in what you find.
- quality of management, typically due to WO issues, consistently is one of the top 3 reasons a resident moves. Have we tried to fix it? No.

Does this mean we need to increase payroll? Not...
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Guest Insider No need to look, we all already know staff reliability and retention is the biggest issue
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Rodney Cobb In my experience it's was each of these equally.
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Bobbie Sauter 3 months ago This poll is ended Jan 22 2024 at 05:30 PM

When it comes to the acquisition or disposition of a property, how big of a challenge is it to transfer ownership of telecom and broadband services?

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Kara Rice 4 months ago This poll is ended Jan 15 2024 at 06:40 PM

What do you anticipate will be your greatest challenge(s) in 2024? Feel free to comment with other topics.

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Kara Rice Thanks for weighing in! I'm always curious how others are feeling
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Lauren Niziol 12 months ago This poll is ended May 30 2023 at 11:00 AM

Does your company offer an EAP (Employee Assistance Program)? Today is the first day of #mentalhealthawarenessmonth! If your company offer this consider helping to spread the word to all employees that this is offered, inform or remind them what this benefit can CONFIDENTIALLY provide them! Post flyers in the break rooms , send emails/group texts, anyway to spread the word!

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Donje Putnam 1 year ago This poll is ended Apr 16 2023 at 04:05 PM

Imagine you were a resident: Which of the following seems like it would make the biggest impact on your impression of a property as "eco-friendly"?

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Donje Putnam Did you see the question in the FB group about people running into their beautiful blue carports? I thought those would be great for solar, but I didn't know where the OP was.
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Brent Williams Yes! Those carports were amazing, although I could understand his issue with getting hit by trucks all the time.
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Jessica Pope It wouldn't let me vote for it, but I would have chosen composting and gardens. I've heard of a few communities doing community gardens and I absolutely love that concept. I also learned in today's SatisFacts' Ready, Set...Respond webinar that was actually on this topic, that composting mandates are coming and are a significant way to reduce environmental impact and conserve resources, so I think right now this is a big focus for showing you're eco-friendly.
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Lindsey Smith 1 year ago This poll is ended Mar 08 2023 at 10:20 AM

How confident are you in using your current CRM platform?

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Lindsey Smith EXTRA CREDIT! Comment which CRM your property uses and what you love about it!
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Cayenne McPayne 1 year ago This poll is ended Feb 21 2023 at 03:54 PM

Interviewed a PM they found two abandoned kittens when they were evicting a drug slum. What do you think they should call them?

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Felicia Norman Renewed and Retained
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Brent Williams I think we absolutely need to see pictures! Pay the cat tax, Cayenne! 😀
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Lindsey Smith 1 year ago This poll is ended Feb 04 2023 at 08:33 AM

How frequently do you communicate with your residents via SMS messaging?

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Lindsey Smith EXTRA CREDIT! If you message your residents frequently, what kinds of updates are you sending? Resident event invitations? Review requests? Referral requests? Amenity reminders?
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Lilah Poltz Oh, great question and I'm curious now. It's such a fine line between not enough and too much!
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Kara Rice 2 years ago This poll is ended Apr 21 2022 at 07:41 PM

Does your company offer a sign-on bonus to new hires?

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Kara Rice Interesting, Lilah Poltz. That does seem smart. Out of curiosity -- was that a multifamily employer? Thanks for weighing in.
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Lilah Poltz Kara Rice I think it was Entrata for a Virtual Leasing Agent but don't hold me to that!
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Emma Stai Even McDonald's has sign on bonuses nowadays, although for example, Target, doesnt. I think the money spent on sign on bonuses is worth it, because it not only speaks to the workers but also the customers and how they value hard work.
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Felicia Norman 2 years ago This poll is ended Mar 15 2022 at 12:31 PM

What type of virtual meeting attendee are you?

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Tracy Daves All of the above depending on the meeting! 🙋🏻‍♀️
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Tammy Longo 2 years ago This poll is ended Feb 23 2022 at 05:00 PM

Do you believe that music can help make you more productive?

Charity Terry music keeps a part of my brain distracted so I can focus on my work. (ADHD brain here)
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Lori Agudo Absolutely yes!!! Cannot work without it 😀
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Brent Williams 2 years ago This poll is ended Feb 19 2022 at 03:03 PM

Week 2 Bonus Challenges! Which did you successfully complete?

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Amanda Lynch Love the ability to being able to use my phone. The convenience is A+.
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Dinah I'm late! Lol
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Brent Williams But came on strong, Dinah!
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Brent Williams 2 years ago This poll is ended Feb 16 2022 at 03:23 PM

Anonymous Poll! "Uniforms ? Do you think the strip people of their identity and ability to express their creativity ?"

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Lilah Poltz I've always loved uniforms! They make it really easy to get ready for work but I appreciate companies that allow you to personalize them somehow!
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Sarah Atkins Is this question geared towards our service teams or on-site professionals? I believe uniforms for service teams are necessary to create a consistent, recognizable front for our residents to know and trust our teams who are entering their homes.
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Brent Williams Great thought Sarah Atkins. I don't know what the person was intending; however, I think you could be right that someone who is going into a home would need a uniform.
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