Since rents are at all time highs, are you seeing more demanding new move-ins expecting everything to be perfect?

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  • Posts: 9
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2 years 7 months ago - 2 years 7 months ago #57587 by Shady Morales
  • 2 years 7 months ago - 2 years 7 months ago #57587 by Shady Morales
    Chelsea Alise Spivey
    2 years 7 months ago #57588 by Chelsea Alise Spivey
    2 years 7 months ago #57588 by Chelsea Alise Spivey
    Tina Renee
    2 years 7 months ago #57589 by Tina Renee
    Yes, which should anyways. Part of our job is great customer service.
    2 years 7 months ago #57589 by Tina Renee
    Alysha Lorraine
    2 years 7 months ago #57590 by Alysha Lorraine
    Everything isn't perfect when your buildings are 30 years old.
    2 years 7 months ago #57590 by Alysha Lorraine
    Tina Renee
    2 years 7 months ago #57591 by Tina Renee
    No it can't. However focus on what can be. Your customer service, your curb appeal etc. I know that can be done.
    2 years 7 months ago #57591 by Tina Renee
    Brian Moore
    2 years 7 months ago #57592 by Brian Moore
    I also expect better service when I pay more for something that hasn’t actually increased in value.
    2 years 7 months ago #57592 by Brian Moore
    Sarah Trefz Watson
    2 years 7 months ago #57593 by Sarah Trefz Watson
    I mean, it should be perfect anyway?
    2 years 7 months ago #57593 by Sarah Trefz Watson
    April Barnhart
    2 years 7 months ago #57594 by April Barnhart
    It should be as long as you can get your supplies in a timely manner. Nothing worse!
    2 years 7 months ago #57594 by April Barnhart
    Michael Crain
    2 years 7 months ago #57595 by Michael Crain
    2 years 7 months ago #57595 by Michael Crain
    Kathy Brown
    2 years 7 months ago #57596 by Kathy Brown
    We are having more problems with people not qualifying!
    2 years 7 months ago #57596 by Kathy Brown
    Topic Author
    • Posts: 9
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    2 years 7 months ago #57597 by Shady Morales
    For a period of time we had several prospects attempting to exceed occupancy guidelines.
    2 years 7 months ago #57597 by Shady Morales
    Dave Scruggs
    2 years 7 months ago #57598 by Dave Scruggs
    Maybe so but still waiting on that paycheck to go up!
    2 years 7 months ago #57598 by Dave Scruggs
    April Barnhart
    2 years 7 months ago #57599 by April Barnhart
    That’s why people aren’t qualifying because salaries aren’t increasing but the cost of living is.
    2 years 7 months ago #57599 by April Barnhart
    Dave Scruggs
    2 years 7 months ago #57600 by Dave Scruggs
    47 year old property and people are begging to get in. Housing has really gotten out of control. Well maintained but I don't know for how long. Can not even get a semi-experienced maintenance tech hired here.
    2 years 7 months ago #57600 by Dave Scruggs
    Marianne King
    2 years 7 months ago #57601 by Marianne King
    People will rent old but they won't rent dirty or disrepair.
    2 years 7 months ago #57601 by Marianne King
    La Toya Walker George
    2 years 7 months ago #57602 by La Toya Walker George
    2 years 7 months ago #57602 by La Toya Walker George
    Sherry Tompkins
    2 years 7 months ago #57603 by Sherry Tompkins
    No. Although our apartment homes are in pretty darn good condition for thei age, the demand way outweighs the supply.
    2 years 7 months ago #57603 by Sherry Tompkins
    Jeannie Fisher
    2 years 7 months ago #57604 by Jeannie Fisher
    No because they dont want to pay the upgrade prices.
    2 years 7 months ago #57604 by Jeannie Fisher
    Marilyn Roman
    2 years 7 months ago #57605 by Marilyn Roman
    No, asking rent shouldn't determine the quality of work put in.
    2 years 7 months ago #57605 by Marilyn Roman
    Brooke Aguilar
    2 years 7 months ago #57606 by Brooke Aguilar
    I see a sense of Entitlement ever since Covid happened. Everyone feels entitled to everything
    2 years 7 months ago #57606 by Brooke Aguilar
    Jonathan Cheville
    2 years 7 months ago #57607 by Jonathan Cheville
    I read, "since rants are at an all time high" and it still made sense
    2 years 7 months ago #57607 by Jonathan Cheville
    Richard Kirk
    2 years 7 months ago #57608 by Richard Kirk
    2 years 7 months ago #57608 by Richard Kirk
    Quinn Moore
    2 years 7 months ago #57609 by Quinn Moore
    Oh most definitely. Had to walk a unit with my team today to discuss and point out these very thing.
    2 years 7 months ago #57609 by Quinn Moore
    Natasha Michael
    2 years 7 months ago #57610 by Natasha Michael
    Yes people are upping expectations for sure
    2 years 7 months ago #57610 by Natasha Michael
    Carol Elizabeth Williams
    2 years 7 months ago #57611 by Carol Elizabeth Williams
    Everything should always be perfect. As multifamily costumer service professionals it is our job to make it as seamless & stress free as possible. ( the whole reason we are in this industry )
    2 years 7 months ago #57611 by Carol Elizabeth Williams
    Linda Walsh
    2 years 7 months ago #57612 by Linda Walsh
    Our units are clean and in good condition but not perfect and our tenants are happy. Some tenants have been with us 20 + years.
    2 years 7 months ago #57612 by Linda Walsh
    Nancy Alex
    2 years 7 months ago #57613 by Nancy Alex
    2 years 7 months ago #57613 by Nancy Alex
    Tamica Ortega
    2 years 7 months ago #57614 by Tamica Ortega
    2 years 7 months ago #57614 by Tamica Ortega
    Anna Pizzulo Moyer
    2 years 7 months ago #57615 by Anna Pizzulo Moyer
    The condition of the apartment should always be as perfect as possible no matter what the rent is…… never move someone in to a unit you wouldn’t accept for your mother.
    2 years 7 months ago #57615 by Anna Pizzulo Moyer