Why is it EVERY single time a resident has their refrigerator go out they 1000% of the time just went grocery shopping the day before and spent hundreds of dollars …….allegedly.
Tell me I’m wrong!
Show previous comments (10)
Lori Segura
That's why they have renters insurance!!!!
Bill Burk
It’s almost as though the groceries break the refrigerator, isn’t it.?.
Donald Dawson
All these comments are negative to the renter. Refrigerators work 99.9% of the time whether the freezer is full or not. When they are living paycheck to paycheck, any food that spoils is money out of their pocket. We need to be empathetic and as responsive as we can. It's apartment ownership/management. They appreciate our concern and quick action (as soon as possible with staffing). A gift card to Walmart goes a long way. Some will appreciate it, and others will want more, but we can know we did the best we could and better than many other apartments. It's about retention
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Are any other communities getting way too many of these companies such as Apartment Data asking for an in depth market survey each week? I’m not referring to the comps.
We have three separate phases and nearly 20 floor plans. Between all these companies they will call sometimes 10 times a week. If...
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Joshua Turbeville
Oh my gosh, in my 24 years of PM experience this came up for debate a lot. You are busy people in this industry. Yes, see if there is a template you can fill out in your time. It is important to participate though, as long as they make their information they collect on others available to you as a result. I've worked at SO many complicated properties where prices change daily, it can be a bit much to explain. Keep it simple.
Jude Chiy
What's the incentive to provide this information?
Shady Morales
Jude Chiy exactly and they can be so pushy
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