2. Home
  3. Discuss!
  4. Multifamily Insiders Discussions
  5. The Front Lines
  6. Apartment Leasing
  7. What is everyone doing for leasing collateral after tours? Have you gone paperless?

What is everyone doing for leasing collateral after tours? Have you gone paperless?

Topic Author
Christine Joy
  • Posts: 1
  • Thank you received: 1
2 years 4 months ago #62078 by Christine Joy
What is everyone doing for leasing collateral after tours? Have you gone paperless? was created by Christine Joy
What is everyone doing for leasing collateral after tours? Have you gone paperless or are you still handing out folders with flooplans? If you have gone paperless what are you doing?
Thank you!
👍: George Paulin
2 years 4 months ago #62078 by Christine Joy
Paige Koly
  • Posts: 2
  • Thank you received: 0
2 years 4 months ago #62079 by Paige Koly
Replied by Paige Koly on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
I may be set in my old school ways- but I think it is still important for all prospects that walk in, walk out with something to physically remember you by!
2 years 4 months ago #62079 by Paige Koly
Kathi Marie
  • Posts: 15
  • Thank you received: 1
2 years 4 months ago #62080 by Kathi Marie
Replied by Kathi Marie on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
Paige Koly i usually have a flyer i can download for the property which has all our info on it. or at the very least a business card. Something to trigger their memory.
2 years 4 months ago #62080 by Kathi Marie
Paige Koly
  • Posts: 2
  • Thank you received: 0
2 years 4 months ago #62081 by Paige Koly
Replied by Paige Koly on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
In a digital world, personal community touches are greatly appreciated! happy leasing!
2 years 4 months ago #62081 by Paige Koly
Kathi Marie
  • Posts: 15
  • Thank you received: 1
2 years 4 months ago #62082 by Kathi Marie
Replied by Kathi Marie on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
Paige Koly kind of goes to follow up calls (or texts) after showings. I learned old school customer service back in the day when I worked at a large trauma hospital. Some things never leave you. You just learn how to incorporate them into this new phase we are in. I will say this, I don't miss hand signing lease paperwork!! haha
2 years 4 months ago #62082 by Kathi Marie
Katie Singleton
  • Posts: 5
  • Thank you received: 0
2 years 4 months ago #62083 by Katie Singleton
Replied by Katie Singleton on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
Video follow up with attachments are a great way to personalize the post tour follow up and set yourself apart from the traditional model of a brochure and business card!
2 years 4 months ago #62083 by Katie Singleton
Cyndi Daniell
  • Posts: 4
  • Thank you received: 0
2 years 4 months ago #62084 by Cyndi Daniell
Replied by Cyndi Daniell on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
goodness, I don't even meet with prospects anymore; 100% self-guided tours with automated follow-up!
2 years 4 months ago #62084 by Cyndi Daniell
tracie clemenz
  • Posts: 11
  • Thank you received: 1
2 years 4 months ago #62085 by tracie clemenz
Replied by tracie clemenz on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
Cyndi Daniell How do you do that? You haven’t had anyone take anything?
2 years 4 months ago #62085 by tracie clemenz
Cyndi Daniell
  • Posts: 4
  • Thank you received: 0
2 years 4 months ago #62086 by Cyndi Daniell
Replied by Cyndi Daniell on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
Tracie Clemenz nope everything is online and the follow up is all automated. I’m a one woman show for 160 units and 3 commercial plazas
2 years 4 months ago #62086 by Cyndi Daniell
Tabatha Nicole Fredianelli
2 years 4 months ago #62087 by Tabatha Nicole Fredianelli
Replied by Tabatha Nicole Fredianelli on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
I like to have both options. Personally I like to walk away with material, but I recognize that a lot of people prefer a follow up with a digital brochure.
2 years 4 months ago #62087 by Tabatha Nicole Fredianelli
Karen Mallinger
  • Posts: 37
  • Thank you received: 1
2 years 4 months ago #62088 by Karen Mallinger
Replied by Karen Mallinger on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
We have collateral, but obviously, it's up to the preference of the prospect. I've shopped places that are paperless, and it feels so impersonal. If someone prefers paper, it should be an option.
2 years 4 months ago #62088 by Karen Mallinger
George Paulin
  • Posts: 2
  • Thank you received: 0
2 years 3 weeks ago #636671 by George Paulin
Replied by George Paulin on topic Re: What is everyone doing for leasing collateral after tours? Have you gone paperless?
HAPPY THANKS GIVING
2 years 3 weeks ago #636671 by George Paulin