What is everyone doing for leasing collateral after tours? Have you gone paperless?

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2 years 3 months ago #62078 by Christine Joy
What is everyone doing for leasing collateral after tours? Have you gone paperless or are you still handing out folders with flooplans? If you have gone paperless what are you doing?
Thank you!
2 years 3 months ago #62078 by Christine Joy
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2 years 3 months ago #62079 by Paige Koly
I may be set in my old school ways- but I think it is still important for all prospects that walk in, walk out with something to physically remember you by!
2 years 3 months ago #62079 by Paige Koly
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2 years 3 months ago #62080 by Kathi Marie
Paige Koly i usually have a flyer i can download for the property which has all our info on it. or at the very least a business card. Something to trigger their memory.
2 years 3 months ago #62080 by Kathi Marie
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2 years 3 months ago #62081 by Paige Koly
In a digital world, personal community touches are greatly appreciated! happy leasing!
2 years 3 months ago #62081 by Paige Koly
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2 years 3 months ago #62082 by Kathi Marie
Paige Koly kind of goes to follow up calls (or texts) after showings. I learned old school customer service back in the day when I worked at a large trauma hospital. Some things never leave you. You just learn how to incorporate them into this new phase we are in. I will say this, I don't miss hand signing lease paperwork!! haha
2 years 3 months ago #62082 by Kathi Marie
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2 years 3 months ago #62083 by Katie Singleton
Video follow up with attachments are a great way to personalize the post tour follow up and set yourself apart from the traditional model of a brochure and business card!
2 years 3 months ago #62083 by Katie Singleton
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2 years 3 months ago #62084 by Cyndi Daniell
goodness, I don't even meet with prospects anymore; 100% self-guided tours with automated follow-up!
2 years 3 months ago #62084 by Cyndi Daniell
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2 years 3 months ago #62085 by tracie clemenz
Cyndi Daniell How do you do that? You haven’t had anyone take anything?
2 years 3 months ago #62085 by tracie clemenz
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2 years 3 months ago #62086 by Cyndi Daniell
Tracie Clemenz nope everything is online and the follow up is all automated. I’m a one woman show for 160 units and 3 commercial plazas
2 years 3 months ago #62086 by Cyndi Daniell
Tabatha Nicole Fredianelli
2 years 3 months ago #62087 by Tabatha Nicole Fredianelli
I like to have both options. Personally I like to walk away with material, but I recognize that a lot of people prefer a follow up with a digital brochure.
2 years 3 months ago #62087 by Tabatha Nicole Fredianelli
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2 years 3 months ago #62088 by Karen Mallinger
We have collateral, but obviously, it's up to the preference of the prospect. I've shopped places that are paperless, and it feels so impersonal. If someone prefers paper, it should be an option.
2 years 3 months ago #62088 by Karen Mallinger
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1 year 11 months ago #636671 by George Paulin
1 year 11 months ago #636671 by George Paulin