Hi All. One of our properties is going to have a handful of more college students (townhome units). Was wondering if anyone has an addendum with regard to noise/parties? Our lease is already very detailed but I'm just looking to see what others do. We are not all student housing, but we have a property closely located to a private college and out of 61 units, we have about 6-10 or so with students. Normally there have not been too many issues, but I...Hi All. One of our properties is going to have a handful of more college students (townhome units). Was wondering if anyone has an addendum with regard to noise/parties? Our lease is already very detailed but I'm just looking to see what others do. We are not all student housing, but we have a property closely located to a private college and out of 61 units, we have about 6-10 or so with students. Normally there have not been too many issues, but I just want to kind of add a little something to be ahead of any issues (usually loud parties, parking in places they shouldn't and not cleaning up their outside space). Just kind of thinking outloud. Thanks! Show more

Has anyone found a way for residents to make free ACH payments in anyway? we currently have appfolio, we also have about 500 units and a lot of residents. (AF recently announced they would start charging $2.49 per ach transaction.) We are kind of in a wait and see. My one boss thought Zillow was an...

Read More...

This is NOT my ad. I was just surfing through some of the competition units on the local Facebook groups and I came upon this. Does this seem odd?

I have been a property manager for about 8 years now, and I will tell you the most important thing I took with me from my background in health care (besides customer service, which I taught) is charting. It was so drilled into us that 'if it isn't charted, it didn't happen'. Therefore, I use my appfolio notes like I'm charting on a patient sometimes. My boss calls them Novellas. I call them documenting and keeping track of the craziness. ????...I have been a property manager for about 8 years now, and I will tell you the most important thing I took with me from my background in health care (besides customer service, which I taught) is charting. It was so drilled into us that 'if it isn't charted, it didn't happen'. Therefore, I use my appfolio notes like I'm charting on a patient sometimes. My boss calls them Novellas. I call them documenting and keeping track of the craziness. ???? Is anyone else as OCD about notes or is it just me? Show more

Wisconsin here - We have made the decision to get rid of the pool at a property. It's about 30 years old, in bad shape and less than 1/4th of residents use it (because nearby there are much larger pools in the community with lots of fun features and they go there). Also, since we are in Wisconsin,...

Read More...

I have a property of 61 side by side townhome units, in which there are two units, across the complex from each other. One has the mom and son (teenage), the other has the dad. (mom and dad are not a couple, but moved originally into one unit with the kid.). Last fall , dad moved to a different unit on the property Apparently the relationship between dad vs mom/son has gotten so bad that she filed for a restraining order, so she says. Asked me...I have a property of 61 side by side townhome units, in which there are two units, across the complex from each other. One has the mom and son (teenage), the other has the dad. (mom and dad are not a couple, but moved originally into one unit with the kid.). Last fall , dad moved to a different unit on the property Apparently the relationship between dad vs mom/son has gotten so bad that she filed for a restraining order, so she says. Asked me if I needed the paperwork, which i said, no, I don't really get involved in that and if you have any issues, you should be contacting the police department. She seemed surprised that I didn't want it. Am I supposed to have it? I can't imagine I would ever need it in her file. My thought is, as long as whatever is going on, doesn't affect the unit itself or neighbors and such, I'm staying out of it. The mom constantly is texting me on our work line about random things that pertain to the situation and I have asked her to not do that. She is a bit of a loose cannon and I'm now wondering if she thinks that she's documenting these issues for a reason. To date, I've not had any complaints from neighbors other than mom/son not picking up dog poop sometimes which I addressed. As long as I don't get notified of disturbances between them that result in physical damage to the property or bother the neighbors, I don't really need to be involved. (Message was sent to attorney). Just wondering if this seems odd to you. Show more

On a chilly wintery Friday, it just warms my heart to welcome back former long term residents. (They only moved due to a sick family member who they needed to care for out of the area.) Less than a year later and countless emails and phone calls to check in and say hello, I get to do their third lease with us. How lucky are we to get such great residents who want to stay with us because they know how amazing we are. This will be their third...On a chilly wintery Friday, it just warms my heart to welcome back former long term residents. (They only moved due to a sick family member who they needed to care for out of the area.) Less than a year later and countless emails and phone calls to check in and say hello, I get to do their third lease with us. How lucky are we to get such great residents who want to stay with us because they know how amazing we are. This will be their third property (and one of our nicest) that they will call home. Affordable housing isn't always easy, but with residents like this, it really assures me that I'm in it for the right reasons. I have a good reason to relax with a big glass of wine tonight. Wishing lots of success and a happy weekend. ???????? Show more

I have a mystery. I have a resident (college student) who has been having severe allergies only when inside the unit. The carpets were steam cleaned, deordized prior to move in and then again after. We got them a special furnace filter (it's a townhouse and residents are responsible for changing...

Read More...

HI All. I received a reasonable modification request for a unit and one of the requests involves installing grab bars in the stand up shower, which is tiled. (the others are for a ramp and a chair lift to be installed) We have never done that before (we are willing to do it of course), but is there...

Read More...