What are the most common work orders you receive? What was the strangest one?

 

I got to look for invisible frogs once. We we’re almost fighting for that w/o

Never found them but had fun looking

I had a request to deal with the invisible crabs once - maybe same lady LOL - ended up being drywall repair from all the holes she made in the wall hitting the “crabs” with broomstick!

Garbage Disposals are my most frequent. My strangest work order was someone randomly put a bag of trash on my patio.

Common... probably clogged disposals. Strangest: Ghost in apartment.

Most common lately: broken toilet seat (one resident even put “I swear, I’m not that fat” in their work order). Favorite reoccurring strange one: “I smell something”

Clogged toilet is the most common work order. We did have a resident want her apartment smudged (sage) and asked of we could recommend a priest to do an exorcism.

My strangest was an opossum that visited the apartment in the middle of the night because they left the patio door open.

Strangest - a resident called to say her walls were bleeding.

Like the lady from El Paso who had a dead neighbor upstairs & the blood started coming through the ceiling & hit the fan. Like that?

Kitchen sink/garbage disposal clogged. Strangest is resident thought that they were being spied on by the CIA, that there was a camera in the ceiling.

No proof this wasn’t happening I guess, I had a resident who was wanted by Interpol

I had the FBI and homeland security looking for some Russians once. But this specific resident is an old man, beginnings of dementia. They always think someone is following them. It's really sad. They move things, forget they have, so they think someone has gotten into their apt and moved the vase, or washed a dish. Cant make them understand.

Leaking under the sink, probably.

Strangest one was probably one we got to come out and kill a spider. We refused, but offered to put them on pest control. They demanded we come out immediately to kill the spider because they're afraid of them. We did not.

Got another one about a snake... outside... by the wood line. Common rat snake. Not dangerous. Not bothering anyone. They wanted us to go catch it.

Another one was about a bird chirping outside. They wanted us to shoo it away. We did not.

Strangest one - spontaneous combustion of bathroom exhaust fan.

And the strangest pest control order goes to the raccoon that had babies above the main bedroom and the amniotic fluid was dripping through the ceiling into their bed

Most common, garbage disposal. Oddist was a past resident called in a work order for her water heater in her new home

No heat / hot water
Strangest call I ever got was an elderly woman could hear her neighbors having s3x and wanted us to put more insulation in the walls to tone it down

Strangest and true...had a resident call and tell us that something kept stealing stuff from under her kitchen sink. Opposum had made a hole and stole her drugs from under her sink. She was mad that we handed them over to the police instead of giving them back. Crazy!

There are so many answers here...but one of my favorites was when someone called and told me their "shitpot" was broken.

Common- leaks 

Strangest- resident came to the office to tell us a baby snake was under her refrigerator, she was going to work 2 hours early, someone go get it. We were super short staffed on maintenance so me and my pm went and got it. Baby copperhead. She ran with it in a trash grabber down the stairs screaming "what do i do?" Over and over and almost hit me with the snake    great work day

Resident reported that a squirrel was chewing through her bedroom wall. Resident was a tweaker so would often report unfounded service requests. So of course maintenance goes to check out this 'squirrel' and discovered that she was not hallucinating this time. The squirrel had gotten in through a hole in the siding then chewed through the wall and was poking its head out of the hole in her bedroom wall

Most common is heat. Most random one, to remove a spider from the breezeway.

Garbage disposal not working, sink clogged. Strangest.. I need a new toilet because my scrotum touches the water ..

Craziest was to remove all light bulbs because people were watching through then.

I actually feel very sorry for some of our residents who seem to have mental problems of some kind of sort. It is sad, and I try to help as much as I can. I am probably too soft for this business.

No you aren’t. It’s hard not to feel sad for them. I find if I can keep a little bit of humor about it it keeps me sane. My lady who thinks her townhouse is haunted and wants a priest to do an exorcism is a very sweet person and only in her 30s. It breaks my heart that she is that scared and we can’t fix it for her.

I have a resident who puts in a work order every couple of months saying her kitchen cabinets are falling. She claims to hear them creaking at night. We've had them looked at numerous times. Maintenance has literally hung off the cabinets to prove to her they're secured properly. Property was built in the 80s and very well kept.

Strangest was about the toilet not working. Maintenance gets there and it’s broken…like a whole chunk of the base in the back is broken off. I have no idea how they broke the porcelain toilet but it was nuts.
Another strange one was a ghost.

My stove is burning my food.

We had a tenant ask if maintenance could check to see if she had her ceiling hook in a stud. They went up and she asked them to hang a sex swing