What Software Do you Use?

I'm curious to find out what most people use to track and dispatch maintenance calls. Do you use the facility module of your Property Management system or a stand alone system? Do you use a system with mobile devices?

Hi Don,
I have been on properties that use Yardi and Onsite. Both are great when the staff has been trained and accountable for using them!

We use Yardi at Mills. I spent 10 years at EQR and nearly the entire time we did triplicate paper based requests. Most systems, paper or otherwise, are only as good as the end users commitment.

I think Riverstone has it right in using a third party call in service. The only part that is cumbersome is that you could not call or visit the office to turn a request in. They referred you to a 800# instead.

Anyone using a mobile/ handheld device?