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Another instance of treating your employees right came to me from Wayne Williams of ALN Systems. I met Wayne at the GAA show this past week and, of course, went to look him and ALN up online for more info. On his contact page, you could immediately see how he treats his employees and what type of culture he inspires. Find Wayne on the contact page , and as a hint, look under the "Support" section!You will never get your employees to treat your customers any better than they feel the company is treating them.