What are creative ways to tell upper management/corporate that a resident doesn’t have the money to pay, is waiting on rental assistance, and is not moving?

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1 year 11 months ago #636686 by James Shannon
Delinquency question!

What are creative ways to tell upper management/corporate that a resident doesn’t have the money to pay, is waiting on rental assistance, and is not moving?

I have about 4-5 residents that have told me they are just waiting for the eviction to take place or rental assistance to pay their balance.

I’m running out of ways of just saying the same thing... so any lingo would be appreciated!
1 year 11 months ago #636686 by James Shannon
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1 year 11 months ago #636687 by Lisa Vercellino
You be honest and let your regional or corp make the decision wether to evict or let them stay.
1 year 11 months ago #636687 by Lisa Vercellino
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1 year 11 months ago #636688 by Erin Jaurigui
1 year 11 months ago #636688 by Erin Jaurigui
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1 year 11 months ago #636689 by Donna Blackman
Do you have a letter showing their application for assistance? If not, I would start legal. Other than that, if they are waiting for an eviction notice, and you know they won't pay, I would begin the process. There is not much you can say to corporate without any action being taken.
1 year 11 months ago #636689 by Donna Blackman
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1 year 11 months ago #636690 by SJ Jensen
Sometimes giving them a 5/14 day notice helps them get assistance quicker! You should continue down the process of notices & filings.
1 year 11 months ago #636690 by SJ Jensen
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1 year 11 months ago #636691 by Brandon Payton
I mean, the facts are the facts. You don't need new, creative ways to say it. Just restate the facts.
1 year 11 months ago #636691 by Brandon Payton
Eva Radecki
1 year 11 months ago #636692 by Eva Radecki
Tell them exactly what the tenant is saying..they need to go to court before they can get the court based rental assistance... tenants don't care these days..if they are approved for grant..can't be charged for any legal fees..late fees...and whatever amount the are approved for...you have to wipe away any left over balance...pretty crazy but true .
1 year 11 months ago #636692 by Eva Radecki
Matt Stephens
1 year 11 months ago #636693 by Matt Stephens
Be honest and look at ways to improve your screening process. Try to reduce risk during application
1 year 11 months ago #636693 by Matt Stephens
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1 year 11 months ago #636694 by Donna Blackman
Matt Stephens In New York, there basically is no screening process. We are not allowed to do landlord verifications, we cannot take evictions or judgments or past due balances showing on their credit reports, basically there is no way we can deny an applicant unless they are a registered sex offender or have been convicted of arrest for a Meth lab. Our tax credit properties don't even run credit reports anymore. Our HUD properties do because it's a requirement. Welcome to my world
1 year 11 months ago #636694 by Donna Blackman
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1 year 11 months ago #636695 by Jim Stabler
Matt Stephens I recommend APPROVE SHIELD it’s expensive but worth every penny. I have zero delinquency at close out and we are 20% affordable. It’s a process but so worth it.
1 year 11 months ago #636695 by Jim Stabler
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1 year 11 months ago #636696 by Rosa Duarte
1 year 11 months ago #636696 by Rosa Duarte
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1 year 11 months ago #636697 by Marianne King
Honesty is always the best policy especially when it comes to Corporate. It just is what it is.
1 year 11 months ago #636697 by Marianne King
Alison Benton
1 year 11 months ago #636698 by Alison Benton
I am so confused… why would anyone ever need to come up with a creative way to say this?
1 year 11 months ago #636698 by Alison Benton
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1 year 11 months ago #636699 by James Shannon
1 year 11 months ago #636699 by James Shannon
Alison Benton
1 year 11 months ago #636700 by Alison Benton
1 year 11 months ago #636700 by Alison Benton
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1 year 11 months ago #636701 by Donna Blackman
James Shannon I don't think my management company would like that answer too especially if it's the same one you've been giving for months and not doing anything to correct the situation.
1 year 11 months ago #636701 by Donna Blackman
Alison Benton
1 year 11 months ago #636702 by Alison Benton
Donna Mueller Blackman I am assuming this Manager has already taken the appropriate steps to help with getting the assistance, and has also filed for eviction since he said that. Other than calling the resident and sending reminders each week, asking them to update you, and following up with the rental assistance office…. there is nothing else that can be done.
1 year 11 months ago #636702 by Alison Benton
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1 year 11 months ago #636703 by Donna Blackman
1 year 11 months ago #636703 by Donna Blackman
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1 year 11 months ago #636704 by James Shannon
Donna Mueller Blackman I’ve filed the evictions, completed the rental assistance applications with them, and we don’t accept partial payments. So I’ve done everything that I think I can do. Now it’s a waiting game.
1 year 11 months ago #636704 by James Shannon
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1 year 11 months ago #636705 by Donna Blackman
James Shannon them that is all you can do. It is our of your hands. You've done your job, and no one can ask for more!!
1 year 11 months ago #636705 by Donna Blackman
Aimee Leatherman
1 year 11 months ago #636706 by Aimee Leatherman
1 year 11 months ago #636706 by Aimee Leatherman
Genea Cone Closs
1 year 11 months ago #636707 by Genea Cone Closs
Tell them your clients are experiencing a delay in the supply chain. The supplies will arrive once production begins again. Apparently the treasury is waiting on paper to print the money necessary to pay the bill.
1 year 11 months ago #636707 by Genea Cone Closs
Paula Kotarakos
1 year 11 months ago #636708 by Paula Kotarakos
1 year 11 months ago #636708 by Paula Kotarakos
Heather Hawpe
1 year 11 months ago #636709 by Heather Hawpe
Do they have proof of rental assistance approval? Has a pledge been signed by management yet?
1 year 11 months ago #636709 by Heather Hawpe
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1 year 11 months ago #636710 by Shannon Faith
1 year 11 months ago #636710 by Shannon Faith
Mel Survivor
1 year 11 months ago #636711 by Mel Survivor
1 year 11 months ago #636711 by Mel Survivor
Natasha Michael
1 year 11 months ago #636712 by Natasha Michael
There is nothing creative about money. They pay they stay. They owe they go. It's heartbreaking but honesty is the way to go.
1 year 11 months ago #636712 by Natasha Michael
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1 year 11 months ago #636713 by Erin Balta
Whatever happens first….eviction or assistance. File on time, at pre-ame or expiration of the 3 day or whenever is your due date and charge up fees. That’s all you can do.
1 year 11 months ago #636713 by Erin Balta
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1 year 11 months ago #636714 by Victoria Cowart
First, not every answer will be liked. That is ok. Second, try making the argument you are trying to both (a) recoup funds, and (b) prevent unnecessary turnover. Then pull together your turn expenses, lost rent, services (paint/carpet) , (including value of in house time) and share your goals, those costs, and details of your lock step actions. Then ask genuinely if there is anything you missed. Let’s see if they offer anything constructive that they’ve seen elsewhere that works. Could be they value you more after you show them everything that’s on your mind and all that you’ve done. And maybe they will spot something in your steps they can help you improve. And if you’re in my area of the woods, here’s a new friend for you LOL!Loebsack Chris
1 year 11 months ago #636714 by Victoria Cowart
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1 year 11 months ago #636715 by Brittany Stroud
Don't be creative, be honest. Advise that they alter their rental criteria...3x rent, 2yr favorable rental verifications, etc, etc...
1 year 11 months ago #636715 by Brittany Stroud