Property teams are often so consumed by the process surrounding assistance animal accommodation requests that they tend to overlook a very important detail—these animals can provide a widespread array of benefits at a rental community. Whether their impact is rooted in functionality, inclusivity, or simply promoting the overall harmony of a community, assistance animals largely play a positive role. Here are some of the primary ways assistance ...
Property teams have historically experienced a fair share of reasonable accommodation requests for service and support animals. The frequency of these requests continues to climb, making it even more critical for teams to distinguish between fact and fiction when attempting to navigate them. While understanding the nuances between service and support animals, the specific questions that can be asked and proper protocols for handling the requests ...
Assistance animals are a big part of life in the multifamily industry these days. Whether they're an emotional support or service animal, they provide so many renters with the help they need and the quality of life they deserve.While apartment communities stand ready and willing to do all they can to provide welcoming environments for residents and their assistance animals, there's no getting around the fact that these animals can present some ch ...
Question: for communities charging monthly pet rent and/or initial pet fees:
(1) do you get questions about why you charge those, (2) if you do, what are your answers? I’m surprised there are still rental properties that do don’t accept pets and others that do but don’t charge pet rent &/or pet fees—but they are out there. Thanks!
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As far as ESAs go, we started using PetScreening, a 3rd party company that ALL residents must register with, even if they are not a pet owner. Pet owners pay $20/year and submit all of their documents, including ESA docs. PetScreening analyzes their information and presents it to us to make a final determination on pet/ESA. If the resident can't/won't submit... Show more
Rolling Out the Welcome Mat: Rethinking Pet-Related Restrictions
Like in many facets of the apartment world, operators often continue to utilize the pet policies of the past because that’s the way the industry has always done things. But our somewhat previously tech-averse industry has become so much more innovative over these past two years. We’ve discovered new efficiencies to assist with leasing, marketing and maintenance—which means it’s also time for operators to craft pet policies to match the ...
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04 DecEvent starts in:
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22 Jan
