What language do you use when denying an applicant because their previous rental history is problematic?

Topic Author
  • Posts: 15
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1 year 1 month ago #641867 by Laura Renaldo
what language do you use when denying an applicant because their previous rental history is problematic? Specifically for marijuana use - i’m getting verbal negative feedback, but nothing in writing from previous property managers
1 year 1 month ago #641867 by Laura Renaldo
Dee Merida
1 year 1 month ago #641868 by Dee Merida
We just say they didn’t meet our property’s rental requirements. Very broad. I let them know that we do not make the deciding choice, we have a third party company that does all of our screenings and then puts out their recommendation based on preset factors that corporate has determined. If they have concerns they can reach out to the screening company for a copy of their background/credit, but we don’t have access to that.
In my experience the less you say, the better.
1 year 1 month ago #641868 by Dee Merida
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1 year 1 month ago #641869 by Ana Bencosme
Yes. Did not meet rental criteria or due to derogatory rental history if they have outstanding balances to previous landlord or evictions
1 year 1 month ago #641869 by Ana Bencosme
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1 year 1 month ago #641870 by Jordan Else
I would tread very carefully if you cannot get something in writing…
1 year 1 month ago #641870 by Jordan Else
Brooke Nuber-Soldate
1 year 1 month ago #641871 by Brooke Nuber-Soldate
If it's not in writing, you'd be hard pressed to legally deny them.
1 year 1 month ago #641871 by Brooke Nuber-Soldate
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1 year 1 month ago #641872 by Mike Powers
Your prior rental references where not favorable.
Maybe behaviors will change when choices and consequences are fully understood. I won't hold my breath.
1 year 1 month ago #641872 by Mike Powers
Tara Garner Egge
1 year 1 month ago #641873 by Tara Garner Egge
At this time we were unable to approve the application.
1 year 1 month ago #641873 by Tara Garner Egge
Michelle Cornelison-Cruz
1 year 1 month ago #641874 by Michelle Cornelison-Cruz
If it's not in writing, it never happened.
1 year 1 month ago #641874 by Michelle Cornelison-Cruz
Topic Author
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1 year 1 month ago #641875 by Laura Renaldo
Michelle Cornelison-Cruz hahah luckily I just got it in writing! But it’s from a previous landlord I saw on his address history not what he provided. Not sure if that’s an issue.
1 year 1 month ago #641875 by Laura Renaldo
Laura Ryan
1 year 1 month ago #641876 by Laura Ryan
How about “your application didn’t pass our screening”… You don’t have to give them the reason if it’s listed on your rental criteria.
1 year 1 month ago #641876 by Laura Ryan
Angie Russell
1 year 1 month ago #641877 by Angie Russell
“ sorry, you do not meet our rental qualifications.”
1 year 1 month ago #641877 by Angie Russell
Esmeralda Diaz
1 year 1 month ago #641878 by Esmeralda Diaz
Declined due to negative rental history.
1 year 1 month ago #641878 by Esmeralda Diaz
Carolyn G.
1 year 4 weeks ago #641912 by Carolyn G.
For legal reasons, we are not permitted to give specifics. Our standard denial letter reads:
"We have carefully considered your application including the credit references, rental history information, credit checks and income information, all in combination.
Unfortunately, after reviewing and assessing this information and documentation, we are not able to approve your application for tenancy.
Thank you again for your interest."
1 year 4 weeks ago #641912 by Carolyn G.