Laura Renaldo's profile| Property Management | Resident Retention

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How much is petscreening.com for the property manager? I don’t feel like going through a demo.

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Sarah Dundee Freeeee!

Guest Insider Anyone who has a pet pays with pet screening. The asset does not pay, and residents without animals don’t pay

Ellie Norton $0, the renter pays

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Does anyone have an addendum they use for renting an apartment site unseen?

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Guest Insider No addendum. I rent site unseen often. I take a lot of photos. I tell residents if they don’t like it they don’t have to take it - I also don’t make them forfeit the deposit. I’ve never had anyone say the apt was bad and back out (knock wood).

Guest Insider No, we have a satisfaction and service guarantee. If the person finds an issue or hates it, they have 7 days to allow us to remedy or notify us they don’t want to stay, they then have 30 days to vacate. I love it because it’s usually a bullet dodged cause there are some people that just refuse to be happy.

Guest Insider No. In FL, a lease is not valid until keys and money exchanged. If someone came to move in and changed their mind, I would refund everything minus app/admin fees.

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What language do you use when denying an applicant because their previous rental history is problematic? Specifically for marijuana use - i’m getting verbal negative feedback, but nothing in writing from previous property managers

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Guest Insider “ sorry, you do not meet our rental qualifications.”

Guest Insider Declined due to negative rental history.

Guest Insider For legal reasons, we are not permitted to give specifics. Our standard denial letter reads:
We have carefully considered your application including the credit references, rental history information, credit checks and income information, all in combination.
Unfortunately, after reviewing and assessing this information and documentation, we are not able to approve your application for tenancy.
Thank you again for your interest.

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What are the options when a tenant causes a catastrophic loss? Is there any option to go after them for damages?

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Mike Powers You or your insurance carrier can sue anyone for liability tied to negligence. Small claims for small stuff, general tort claim for bigger.
Whether you collect or not who knows.
Say a resident left water running and flooded units. They were negligent. Your insurance would or should pursue recovery.
A kitchen fire might be harder to prove negligence.

Susanne Chandler Once you file an insurance claim, the insurance company goes after the offender.
The property can only go after the deductible.

Grace Law We require renters insurance that lists us as an additional insured. If that insurance is cancelled, we put them on a master plan with coverage just to protect our property, no personal
coverage. Premium is added to monthly rent.

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My client is building a 44 unit mid-rise 4 story building. The architect said he doesn’t need 2 elevators. I disagree. Who’s right? They are 150k each.

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Guest Insider I had a 45 unit 7 story building and 1 elevator was more than enough. No one had to wait more than 2-3 minutes and that was only during rush hour. The wait was 30 seconds 95% of the day. That being said, if your friend is willing to spend the money to provide a more “luxurious” feel then go for it.

Guest Insider It will break down and residents will complain they can’t get down the steps- disabled people won’t be able to get down steps when it breaks.. I’d suggest two just to be safe and avoid issues

John Ridgway 2 for the customer service experience and redundancy

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What software would you suggest for a smaller developer 50 or less units? They want to collect rent, work orders etc. nothing too crazy. They are hands on. Can’t do AppFolio they have less than 50 units.

Lauren Niziol

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Stacie Tennyson Rentvine or Buildium

Guest Insider Rent Manager

Guest Insider AppFolio or Resman

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What methods are you using to determine fraudulent pay stubs and bank statements? Because I have an applicant right now who’s docs I personally know are false but they look very professional. Tax statements? Six months of bank statements will just give me more fake ones. Wish I could verify with the bank!

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Brent Williams

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Guest Insider Does snappt can access to the company payroll system ?

Guest Insider Bit late but I came across this thread when on a Landlord/Property Management subreddit. A few things:

1. Snappt is an excellent option but if you’d like to save money there are many ways to vet potential tenants that just require a bit of effort. And it costs virtually nothing!

2. The individuals that find it “fascinating” that there are human beings in such dire circumstances that they’d risk jail time to keep a roof over the heads of their families… might I suggest a different occupation.

3. Something I’ve done with my tenants in the last couple years is offer them weekly and bi-weekly rental agreements- something they’d typically only find with motels/vacation rentals. Many tenants live paycheck to paycheck and giving them the option to pay in small increments has seen our rate of eviction decline significantly.

My mother always said, before you judge harshly close your eyes and imagine you’re the one being judged. There may come a time when many of us may lose the luxuries we... Show more

Bit late but I came across this thread when on a Landlord/Property Management subreddit. A few things:

1. Snappt is an excellent option but if you’d like to save money there are many ways to vet potential tenants that just require a bit of effort. And it costs virtually nothing!

2. The individuals that find it “fascinating” that there are human beings in such dire circumstances that they’d risk jail time to keep a roof over the heads of their families… might I suggest a different occupation.

3. Something I’ve done with my tenants in the last couple years is offer them weekly and bi-weekly rental agreements- something they’d typically only find with motels/vacation rentals. Many tenants live paycheck to paycheck and giving them the option to pay in small increments has seen our rate of eviction decline significantly.

My mother always said, before you judge harshly close your eyes and imagine you’re the one being judged. There may come a time when many of us may lose the luxuries we have been afforded. We would pray for compassion and pray for understanding. So going forward, try to see through the eyes of those potential tenants. You could change their lives for the better.

God Bless!

Guest Insider Why you care? It’s always Karen’s like yall white asses minding someone business. As much scamming and lying as yall hide. It’s not your complex and it’s not your money. That’s why random violence is needed to eradicate ppl like this who refuse to mind their business

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Becky Dotson

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Laura Renaldo

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