Topic: :::LEASE UP QUESTION::: How do you put urgency to submit that app on the guest??

Guest Insider's Avatar
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:::LEASE UP QUESTION::: How do you put urgency to submit that app on the guest?? We do a decent job already with things like $99 reduced fees for look and lease, but looking for other unique tactics. We are a luxury building. The homes really sell themselves. Just wanting to do even better!
Posted 1 week 4 days ago
Karen Kossow's Avatar
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Make sure you are really working with your customers to find the apartment that best fits all of their wants and needs. If you're doing that, although you may have a lot of apartments available, you don't have a lot of apartments that are perfect for each customer.
Posted 1 week 4 days ago
Matthew C Starrett's Avatar
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Scarcity drives, FOMO, and FOMO drives action. A few ways to tap into that: Highlight your existing leasing success; I.e. "Tours have already begun and spaces are filling up fast" creates a sense that they could miss out if they aren't quick.

If you have a ton of units or if it's obvious that you aren't going to fill up fast... you can do something similar with the available selection or inventory in a certain building filling up... We ran a campaign along the lines of "Apply today -- current inventory is at its largest now, and that won't last long..."

To that note you can also play into Limited Availability: for example, add a message on the site such as "Only a few apartments left in this building!"

Going further down the rabbit hole, campaigns and offers can be another way to create a sense of urgency if they are paired well with a hard end date. I.e. "Apply before 05/11/2024 and we'll cover your move-in costs" etc etc.

Lastly, add a sense of urgency in CTAs (call to action's) on your listings or website -- such as "Apply Now" or "Don't Miss Out - Apply Today!"

Hope this helps!
Posted 1 week 4 days ago