Looking to hear from anyone who's had a great experience with a utility billing vendor - we've worked with both local and national vendors (Conservice, RUM) and have had significant issues with all of them over the years. We're looking for a company that's responsive, gets the details right without us needing to constantly audit their work, bills on time, can work with submeters, and can onboard a new property in 30 days or less. Reporting/benchmarking isn't terribly important to us as we already track that internally.
Rachel, Multibilling just participated in our most recent Multifamily Demo Day event. If you would like me to have them send you their demo video from the event, just let me know!