Our industry is struggling to find maintenance talent, so the last thing we want to do when trying to keep up with service requests and preventative maintenance is to waste our team’s time. Not only is it throwing time down the drain, but it also frustrates the maintenance techs who can’t be as efficient as they’d like. I sat down with Todd Mikelonis, Senior Director of Property Management at Charlesgate Realty Group, to talk about how access control helped create more efficient maintenance strategies, reduce package theft, and improve leasing success through showcasing “quality signals” to prospects by using systems like ButterflyMX. This interview covers strategies for not only new construction, but also existing properties, as well as companies with a dispersed portfolio.