DONNA CURRIE, CCAM
Burbank, CA 91505
(cell) (818) 903-4571 [email protected]
SUMMARY OF QUALIFICATIONS:
• Management and Administrative services in professional business environments and personal venues; confident and likeable—professional yet personable;
• Excellent and effective public relations; Hospitality-oriented;
• Interaction with senior corporate executives; celebrities; business owners; contractors; vendors; management; Board of Directors; elite homeowners’ associations; attorneys; and city officials;
• Project planning, coordination and execution; exemplary customer service;
• Corporate event planning—including three-day board retreats for 1000 guests, social events for 300+ guests, promotional/marketing events, legal seminars, annual board meetings; grand openings; coordinate and attend social events for employers; create staff acknowledgement reward events on-site and off-site including special annual recognition;
• Manage HOA elections; HOA annual disclosures; financial reports; creation of annual budgets, board meeting agendas and board Minutes; review and revise existing contracts; review and revise governing documents;
• Recruit staff; employee terminations; implement wage increases and annual bonuses;
Employment History
June 2012—March 27, 2015
BEVERLY WEST CONDOMINIUMS, Los Angeles--General Manager
22 stories/35 units including maids’ quarters. A summary of my responsibilities included:
• Management equivalent to running a five-star hotel/resort;
• Recruited a full staff of 15 seasoned employees;
• Hands-on on-site building management of debt-free brand new state-of-the-art multi-million dollar building with uncompromised views and amenities;
• Orchestrated successful catered grand opening—“invitation only” for high-end buyers, business managers, brokers, etc.;
• Brought the building to an operational level within four months;
• Implemented maintenance programs, security, valet, etc.;
• Continuing building set-up for new buyers and creating unique amenities; and
• Created and proposed a practical operational budget to replace the existing DRE budget from $1.5M to $2M;
• Reason for leaving: Still under developer control; and years remaining of construction and custom build-outs, all affecting sales.
• Corporate and homeowner references provided upon request.
April 2005 – April 2012
THE WILSHIRE CONDOMINIUMS, Los Angeles--General Manager
27-stories/97 units—a summary of my responsibilities include:
• Management equivalent to managing a five-star hotel/resort;
• Hands-on on-site building management of multi-million dollar units for approximately 200 homeowners;
• Selection of vendors and contractors, including contract and cost negotiations;
• Project supervision;
• Generated communications and reports;
• Hiring and termination process of 41 employed staff comprised of 24/7 valet and security services, engineering and maintenance, concierge, general customer service and assistant manager;
• Reported directly to five Board of Directors/voluntary homeowners all of whom were successful business owners, CEOs, lawyers, doctors, entrepreneurs, etc.;
• Attended all board meetings and executive board sessions;
• Minute taking and transcription thereof;
• Established and enforce building policy;
• Created employee and security manuals;
• Discretionary employee discipline or reward recognitions;
• Prepared and monitor annual $3M+ budget;
• Authorized building repairs and oversaw general maintenance;
• Personally organized and executed annual meetings including election of board members, ballot distributions and legal election procedures;
• Managed daily accounting, approval of business expenses, preparing and submitting staff payroll;
• Authorized signatory of HOA checking and reserve investment accounts;
• Authorized cardholder of business credit cards;
• Directly supervised exterior landscaping and seasonal flower changes;
• Negotiated vendor contracts;
• Creator and administrator for employee 401K retirement plan;
• Delivered first-class customer service; and
• Demonstrated flexibility by being adept to confront and solve issues relating to all levels of property management including building staffing, homeowners and their personal staff; and outsourced services
January 1996 – April 2005
LAW OFFICES OF RICHARD W. CRAIGO, West Los Angeles--Legal /Executive Assistant and Office Manager
• Performed legal services pertaining to client matters such as, negotiations for the sale, purchase and transport of racehorses, state and federal tax matters, IRS and Franchise Tax Board disputes, along with house management;
• Independently managed all business and personal matters as an office manager and as house manager.
Education and Certifications: Some college; California Certified Association Manager; annual continued education in HOA Management
Professional memberships: CACM; CAI
04 Dec
22 Jan
