Veteran Community Manager with more than 18 years of experience ensuring profitability and developing strong resident relationships. Accomplished leader repeatedly recognized for outstanding performance, exceeding goals, and generating revenue. History of excellence in interpersonal communication, relationship development, and establishing rapport. Expert ability to train employees and educate while clarifying issues. Proven ability to save costs and grow revenue through analytical thinking and financial management. Highly skilled in Landlord/Tenant litigation and mediation.
Proficient in: MRI, Rent Manager, Onesite & Realpage Products, Blue Moon Software, Yardi, JDEdwards, Windows XP, Word, Excel, and Outlook.