Jennifer S. Genter, CAM/CAPS
8500 Riley Street ~ Overland Park, KS 66212 913-915-5669 / [email protected]
Professional Profile
Dynamic and energetic individual who has a seasoned and proven track record in the real estate industry. A true professional who has successfully progressed through the residential property management field, gaining valuable experience of the many aspects of the industry throughout an outstanding career. Timing and opportunity has allowed for a diverse skill set enhanced by working with both conventional and affordable assets as well as recently gaining knowledge in the unique arena of military housing.
Sales
Client Service
Marketing
Budget Management Training
Team Building
Administrative Management
New Construction Management
Professional Accomplishments
Recipient of the 2011 AAKC President’s Award- Manager of the Year
AAKC Board of Directors – Secretary 2012/ Director 2009-2011
Military Housing Community Director/Army Partnership Representative
• Direct oversight for 1600 single family homes, historic apartments and townhomes.
• Staff management of more than 60 personnel.
• Site representative in the partnership with the on post Army team for all military relations including briefings, presentations and events.
• Responsible for all reporting including financial, leasing, construction updates as well as monthly and quarterly performance summaries.
• Recruiting, hiring, training and management of all leasing, event and administrative staff.
• New construction acceptance and quality assurance for newly delivered homes.
• Oversight for facilities, contractor services and warranty construction repairs and replacements.
Marketing Director / Regional Management Training Director
• Responsible for marketing, sales, occupancy and employee training for communities within the Midwest and Western regions of the United States.
• Planned, coordinated and supervised all sales promotions and advertising events within assigned regions.
• Worked directly with both regional and on-site staff to effectively execute successful marketing plans specific to the market and area of each AIMCO Capital community within my territory.
• Developed and implemented region wide training seminars as well instructed for national industry organizations.
Property Manager
• Responsible for the professional management of multiple communities located in the Kansas City metro including established communities as well as new construction projects: providing superior service and attention to both internal and external clients.
• Working knowledge of all phases of construction for lease up projects, including purchasing, design and “punch list” process.
• Successfully maintained high occupancy through consistently focusing on; resident retention, marketing/advertising, sales goals, staff management, quality control, public relations and administrative management.
• Provided on-site training for all staff members in areas of sales, client relations, outside marketing, Fair Housing regulations, property management software and employee relations.
Regional Marketing/
Training Director
AIMCO Capital,
N. Kansas City, MO
8/00- 9/05
Education
Accredited Residential Manager (ARM)
Certified Apartment Manager (CAM)
Certified Apartment Portfolio Supervisor (CAPS) Institute of Real Estate Management
National Apartment Association
National Apartment Association In Progress
Certified May 2004
Certified April 2009
Interests
I participate in charity fundraisers benefiting such organizations as Toys for Tots, Harvesters, Make a Wish and The Ronald McDonald House. I volunteer teach when possible for such certifications as NALP, CAM and CAPS offered through the National Apartment Association.
04 Dec
22 Jan
