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Hi everyone!
Our company has noticed that a lot of other management companies are no longer allowing their employees to complete rental verifications for a past or current resident that lived in their community. Does anyone know why this is? Is it just out of fear that someone may provide too much...

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Renae Maisano I have found when pressed, they owe a balance. The courts are inhospitable at best in regards to unpaid rents and resident lease violations with the landlords left to do whatever to be done with the situation.
I find company policy is dates of residency and maybe rental rate
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Guest Insider It would be breaking Fair Housing if you didn’t require the same rental verification for “everyone”… As long as you use the same form requiring the same information, you would be fine.
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Meera Dane What our lawyer said was, You have no legal obligation to respond to any inquiries about tenants. In order to avoid the unlikely possibility of defamation claims by former tenants, I encourage a policy that limits responses to inquiring prospective landlords to:
1. that the tenants was a resident at your property;
2. the dates of residency;
3. whether rent was timely paid; and
4. whether the tenant was evicted.
The truth of all these facts are easily confirmable from the tenant file.
All other inquiries should be ignored. It can be explained that it is [the company's] policy to limit information to the above listed information.

We just look for two questions to be answered on our sheet: Would you (if they qualified) rent to this person again, and Did they leave any damages? Everything else is gravy. Or icing. I don't know what kind of food additive, but it's extra that would be nice but not essential.
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