Hi everyone!
Our company has noticed that a lot of other management companies are no longer allowing their employees to complete rental verifications for a past or current resident that lived in their community. Does anyone know why this is? Is it just out of fear that someone may provide too much...
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I find company policy is dates of residency and maybe rental rate
1. that the tenants was a resident at your property;
2. the dates of residency;
3. whether rent was timely paid; and
4. whether the tenant was evicted.
The truth of all these facts are easily confirmable from the tenant file.
All other inquiries should be ignored. It can be explained that it is [the company's] policy to limit information to the above listed information.
We just look for two questions to be answered on our sheet: Would you (if they qualified) rent to this person again, and Did they leave any damages? Everything else is gravy. Or icing. I don't know what kind of food additive, but it's extra that would be nice but not essential.