Could use some help from the group. We are working on a rountable discussion regarding communication and somewhat respect between the Maintenance and Office.
What are the top 5 things the office can improve on and what are 5 things maintenance can improve on when it comes to communication?
Or what...
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Event starts in:
2. Train office on the right questions to ask and make sure the portal is doing the same.
3. Whoever turns the unit has to go back and do all service requests the next 30 days after MI.
4. Require everyone to partner up and have job switch day.
5. Required all team meeting once per week. Everyone brings a peice of information. Leasing=leasing numbers ACM= delinquency, renewals and so on
Also helps to ask them what they need to help them in their roles, and ask for their input when planning large projects, they may have some critical insights or feedback for you, plus they are the person on the ground and may have intimate knowledge that could impact project timelines and costs. Foster an inclusive team culture that includes your maintenance persons fully, and little gift cards now and then are a great way to say Thank you for everything you do .