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Finding, hiring, and keeping employees continues to be a hot topic among rental housing executives. But in order to identify solutions to the ongoing staffing challenges, it's important to define the most common issues. According to the newly published Swift Bunny 2023 Employee Engagement Risk Report, there are five key areas of opportunity for improvement based on survey responses from employees represe ...

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In Search of Best Practice: What's the most effective way that you've seen on-site to ensure you have every resident's email and phone number? And how are you overcoming objections to requiring an email and phone number?

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Policies and Procedures – The SPANX of Property Management Operations

Yes, you read that correctly: Policies and Procedures are the SPANX of property management operations: the functional, streamlining control panels that make everything else look polished, effortless, and successful. Love them or hate them, they are a necessary component of a high-performing property management company’s strategy. While Policies and Procedures are decidedly unsexy, they provide a foundation and consistency that enable e ...

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Jen Piccotti has a new avatar. 2 years ago
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1 in 5 Regionals May Leave in the Next 12 Months

Regional Managers: The unsung heroes of the residential property management industry!  Without these seasoned and experienced professionals, cohesiveness, consistency, and performance can quickly fade within a portfolio. Executive leaders have witnessed the incredibly positive impact a strong and res ...

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