Sorry for the long post, but I’ve received a complaint from a resident about their neighbor.

Topic Author
Larry Berry
2 years 4 months ago #60902 by Larry Berry
2 years 4 months ago #60902 by Larry Berry
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2 years 4 months ago #60903 by Laura Renaldo
Need legal here because dual Confidential health situations going on. I’m sorry hang in there an take notes of every interaction.
2 years 4 months ago #60903 by Laura Renaldo
  • Posts: 11
  • Thank you received: 1
2 years 4 months ago #60904 by tracie clemenz
Let her go door to door……as long as you didn’t disclose her neighbors medical information, you did nothing wrong.
2 years 4 months ago #60904 by tracie clemenz
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2 years 4 months ago #60905 by Alesha Renee Butters
2 years 4 months ago #60905 by Alesha Renee Butters
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2 years 4 months ago #60906 by James Shannon
Nonrenew her if you can. You didn’t do anything wrong, she’s just being extra. I’d go as far as banning her from the office and amenities. She is disrupting the peace and the community.
2 years 4 months ago #60906 by James Shannon
Topic Author
Mary Flores Biggerstaff
2 years 4 months ago #60907 by Mary Flores Biggerstaff
2 years 4 months ago #60907 by Mary Flores Biggerstaff
Topic Author
Nancy Guthrie
2 years 4 months ago #60908 by Nancy Guthrie
Mary Flores Biggerstaff Yes they are .
2 years 4 months ago #60908 by Nancy Guthrie
Topic Author
Kimberly Jones Walton
2 years 4 months ago #60909 by Kimberly Jones Walton
Agree with a lot of others here. It’s above you now - and she did this to herself. You need to get your corporate Legal team involved.
2 years 4 months ago #60909 by Kimberly Jones Walton
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2 years 4 months ago #60911 by Robert Garcia
2 years 4 months ago #60911 by Robert Garcia
Topic Author
Crystal Park-Romero
2 years 4 months ago #60912 by Crystal Park-Romero
Anytime she says she is suicidal I would call the cops and report it and maybe try to contact her emergency contact. I would also send her a 24 hour notice to vacate “since we can not make you happy in your home we have decided to let you out of your lease without penalty”. Have you talked to your corporate office? What did they recommend?
2 years 4 months ago #60912 by Crystal Park-Romero
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2 years 4 months ago #60913 by Cherina Mullins
2 years 4 months ago #60913 by Cherina Mullins
Topic Author
Amanda Starch
2 years 4 months ago #60914 by Amanda Starch
If you have good management, and have done all you have been able to, which it sounds like you have. A written petition won't do anything. Just non renew her at end of lease. If she says anything about suicide, involve police.
2 years 4 months ago #60914 by Amanda Starch
Topic Author
Terri Marks
2 years 4 months ago #60915 by Terri Marks
2 years 4 months ago #60915 by Terri Marks
Topic Author
Laurie Ann
2 years 4 months ago #60916 by Laurie Ann
You offered her the only two solutions you could. Please be sure to document everything to cover yourself.
2 years 4 months ago #60916 by Laurie Ann
Topic Author
Katelyn Lange
2 years 4 months ago #60917 by Katelyn Lange
2 years 4 months ago #60917 by Katelyn Lange
Topic Author
Laurie Ann
2 years 4 months ago #60918 by Laurie Ann
Katelyn Lange I feel for you. I hate residents like that
2 years 4 months ago #60918 by Laurie Ann
Topic Author
Samantha Douglas Northcott
2 years 4 months ago #60919 by Samantha Douglas Northcott
Laurie Ann yes is right on both.
2 years 4 months ago #60919 by Samantha Douglas Northcott
Topic Author
Sam Mclaughlin
2 years 4 months ago #60920 by Sam Mclaughlin
Ugh, I'm stressed out just hearing about it.
2 years 4 months ago #60920 by Sam Mclaughlin
Topic Author
Katelyn Lange
2 years 4 months ago #60921 by Katelyn Lange
Sam Mclaughlin it puts a pit in my stomach!
2 years 4 months ago #60921 by Katelyn Lange
Topic Author
Sam Mclaughlin
2 years 4 months ago #60922 by Sam Mclaughlin
Katelyn Lange, hang in there. People can be awful, but it won't last forever.
2 years 4 months ago #60922 by Sam Mclaughlin
Topic Author
Shan N On
2 years 4 months ago #60923 by Shan N On
2 years 4 months ago #60923 by Shan N On
Topic Author
Connie Wakeman
2 years 4 months ago #60924 by Connie Wakeman
All the above and remember your employment is not based on a democracy. Residents get confused about that. Some residents will sign the petition to get away from her not you. She is not giving them all the facts.
2 years 4 months ago #60924 by Connie Wakeman
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2 years 4 months ago #60925 by Janice Quill
I had a resident tell me she was suicidal. I called 911 and ems came and determined she was a danger to herself and took her involuntarily to the hospital. She yelled at me whe she got back and I told her I take those words seriously and it is my duty to report.
2 years 4 months ago #60925 by Janice Quill
  • Posts: 11
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2 years 4 months ago #60926 by Renae Maisano
Have your legal people send her a cease and desist letter.
2 years 4 months ago #60926 by Renae Maisano
Topic Author
Latrice Leak
2 years 4 months ago #60927 by Latrice Leak
You should get your legal counsel involved at this point.
2 years 4 months ago #60927 by Latrice Leak
Topic Author
Gene Bennett
2 years 4 months ago #60928 by Gene Bennett
If he truly has ptsd or a medical condition he should contact a lawyer and get a cease and desist on the one bitching about him
2 years 4 months ago #60928 by Gene Bennett
Topic Author
PJ Carter
2 years 4 months ago #60929 by PJ Carter
You’re handling the situation perfectly. If it was actually as serious as she says she would have accepted either of your generous offers.
2 years 4 months ago #60929 by PJ Carter
Topic Author
Kiely Barrett
2 years 4 months ago #60930 by Kiely Barrett
I agree with what pretty much all that's been said here. I would just make sure the responsibility hears all that you've said here.
2 years 4 months ago #60930 by Kiely Barrett
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  • Thank you received: 5
2 years 4 months ago #60931 by Miles Scruggs
I can't see how you would approve a request for reasonable accommodation that actively disturbs the peaceful enjoyment of other peoples housing. Expecting someone else to move because the other is being disruptive is placing the burden squarely on the shoulders of those who are expecting you to uphold your responsibility to provide them safe quiet housing.
2 years 4 months ago #60931 by Miles Scruggs
Topic Author
Diana Moss Sperring
2 years 4 months ago #60932 by Diana Moss Sperring
I think so far so good. Hoping you documented everything.
2 years 4 months ago #60932 by Diana Moss Sperring
Topic Author
Nancy Guthrie
2 years 4 months ago #60933 by Nancy Guthrie
After 30 plus years in property management I have hear it all …. It’s just seems worse these days …. But really all I have heard .. RETIRED NOW
2 years 4 months ago #60933 by Nancy Guthrie
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2 years 4 months ago #60934 by Nicholas Clayton
Involve your attorney. I’d probably send a 7 day to the woman walking for petitions to immediately cease. It’s a disruptive behavior toward the neighborhood.
2 years 4 months ago #60934 by Nicholas Clayton
Topic Author
Magnolia Ridge Gaffney
2 years 4 months ago #60935 by Magnolia Ridge Gaffney
Nicholas Clayton Most leases also don't allow solicitation...and couldn't this be viewed in that way?
2 years 4 months ago #60935 by Magnolia Ridge Gaffney
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2 years 4 months ago #60936 by Debbie Gallogly
I would definitely notify your supervisor that they may get this supposed petition. I'd also ask then if they have suggestions on how to handle the original complaint.
2 years 4 months ago #60936 by Debbie Gallogly
Topic Author
Christine Allen
2 years 4 months ago #60937 by Christine Allen
Playing devils advocate that yes she should get something as she is disturbing/soliciting door to door. Now, have you ever heard someone having night terrors? When I got my grandson from foster care and his mom, whew the screams were horrible and scared me to death. At the same time, he could not hear me in the night terror to calm him down. I had to just hold him and read assure I was there. The owner/landlord lived below me and fortunately he understood. I feel bad for all involved, but disability also does not give a person the right to disturb neighbors. By the way it took him almost 2 years to get out of it.
2 years 4 months ago #60937 by Christine Allen
Topic Author
Heidi Morales
2 years 4 months ago #60938 by Heidi Morales
Christine Allen?!?! You are incredibly special to help your little man. Angels are here on earth also
2 years 4 months ago #60938 by Heidi Morales
Topic Author
Christine Allen
2 years 4 months ago #60939 by Christine Allen
Heidi Morales we found out about him at 1 12 yrs old because someone else was in birth cert. I got him out of foster care and he is now 7. It has been a tough road, but I feel for this individual. At the same time the resident that doesn't want to move etc seems as though her pride is involved and just don't want someone with disabilities as her neighbor
2 years 4 months ago #60939 by Christine Allen
Topic Author
Jennifer Schantz
2 years 4 months ago #60940 by Jennifer Schantz
I would involve your DM and attorney immediately.
2 years 4 months ago #60940 by Jennifer Schantz
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2 years 4 months ago #60941 by Diane Yensen
2 years 4 months ago #60941 by Diane Yensen
Topic Author
Michelle Gerald
2 years 4 months ago #60942 by Michelle Gerald
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2 years 4 months ago #60942 by Michelle Gerald
  • Posts: 11
  • Thank you received: 2
2 years 4 months ago #60943 by Stacey Pichette
Complainer gets a NTV. They’re in violation of the lease for solicitation. You can’t go door to door pushing your agenda!
2 years 4 months ago #60943 by Stacey Pichette
Topic Author
Mary Overton
2 years 4 months ago #60944 by Mary Overton
I’d have your attorney send her a letter that restates the options to transfer or terminate. Make sure to give an expiration date for the offer. They can also shut down her going door to door. It will work like a charm!
2 years 4 months ago #60944 by Mary Overton
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  • Thank you received: 0
2 years 4 months ago #60945 by Antonio Leon
2 years 4 months ago #60945 by Antonio Leon
Topic Author
Alison Benton
2 years 4 months ago #60946 by Alison Benton
2 years 4 months ago #60946 by Alison Benton
  • Posts: 7
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2 years 4 months ago #60947 by Lisa Odle
Consult your upper management and your property management attorney.
2 years 4 months ago #60947 by Lisa Odle