I have been a regional, worked my way from a leasing agent through the ranks. I have managed up to 200 employees at one time.  This is from my experience and only that but here’s how I can tell you it worked for me.Write down all the things that you like about your job. On a second sheet of paper, not next to it, but a separate sheet of paper, write down all your concerns. Take out any emotions. Everything you have a concerned with, what your concern is, why you believe it is a concern and a solution.  Get a good nights, sleep, then ask to sit down and speak to your manager.  Have your lists in front of you. Start with the first half of all the things that you love about your job. In that, you must find some thing that you love about that manager. Maybe it’s something as simple as that, they’re always on time, or that they always answer the call when you need them. Find something. You start with something positive. “First off, I’d like to say I really love working for somebody like you who is always on time. That helps get my day started off on the right foot”. Then say something like “I really wanted to talk to you because I feel like maybe I am not understanding my role in this office and would love some feedback so that I could be a better employee for you.”  I have learned over the years that if you make the conversation more about  help me help you kind of thing, it makes the person feel less attacked and more willing to hear you. Then move onto the things that you’re having a problem with. Remember, you’re going to address it as if you’re needing help with that and they are the person who holds the key to successfully providing you to help. Offer a solution- “ I was thinking that possibly we could consider doing this, what are your thoughts?” Again-  they are in charge, you must make it seem as if it’s their idea. Then, you’re going to end the conversation with the last half of all the positive things you love about your job. Save the best for last. How much you love the residents, your office, whatever it is. I am more than happy to role-play with you, you can tell me what your concerns are, and I can help you with the way to address it. The key here is to stay positive, never attack, and then, if you don’t get the results you’re looking for, then go to the next level with the same energy. Things will not change overnight, but, if the person you’re having the issue with, sees that you are positive and coming with solutions not always something negative. It will change the mood. Also, remember-  make it about them, helping you, people like to be the hero in a story.