I am currently a property manager and have been for the last 5 years. I’ve made my way up starting from leasing consultant and wish to continue to climb the ladder. I have applied for a few Regional Manager positions and have my first interview set up. I’m super nervous. Anyone have any feedback on what to look out for when interviewing for this position? TIA!
Both great answers
I look for someone who understands financials , knows the terms and has taken some additional classes or involved with association. Looking for someone that is going to put as much effort in themselves as I will be for their career. Know what you would tackle in the first 90 days.
Attracting , motivating and enhancing culture is important
Why have I not promoted or hired a first time RPM in the past?:
Interviewee complained about their current RPM
Interviewee claimed they already do the RPM job and knows exactly what it takes
Did jot have any idea what the first 30/60/90 days would look like and had no suggestions on what to start with
Why have I?
The drive to better themselves , their career and their teams.
Had a plan in mind of what they were walking into
asked questions and gave suggestions
Hope those helps and best of luck !!
Multi site position is where you have to accomplish everything through other people. You don’t provide any front line activity. Focus on how you direct, lead, reward and motivate your team.
Know financial terms. NOI, ROI, GPR, NRI, ECT. Also how do you motivate teams? Know your personal statistics. Good luck. Also don't be discouraged if passed. 5 years in industry is not a lot but someone will see you and give you your shot. Don't give up.
Just touching on what others have said about motivating teams, since you need your team to accomplish things for you. I'm not a RM, but if you do get the position, my best RM's have been the ones who make weekly site visits and engage with the whole team. Not just the Property Manager. They have also made sure to let leasing know, please contact me if you need help with anything. Don't be afraid to reach out to me, I know you have a PM but I'm here for you too. I have found that those RM's, have the most successful teams and properties as well as moving up.
The RMs who aren't doing site visits every week, aren't seeing whats going on, aren't interested in their whole team or engaging with their team, properties start falling apart and the RM starts losing properties.
All great answers
I’d also think through how you’ve interacted with executive leadership and if applicable owners. A great regional knows how to manage those conversations.
Learn/know your financials. Learn about debt service. Learn/know how to manage and lead people effectively. Regionals are a pivot between upper mgmt and on site staff. You serve both but ultimately upper mgmt. Learn Excel program, you will need it.