Tonya Burton-Clark's profile| Property Management | Resident Retention

Add Connection Send Message

Stream About me

Question
I have a tenant who lived here in the past moved out 2018. While here never got along with neighbors always calling police on people for nonsense. Left several negative reviews online about the property and staff. Now they’re coming in office, submitting Zillow inquiries wanting to come back. I do not want her back it was nightmare last time and it will be the same again.
Do we have to allow a past tenant to apply and move back? I’ve been... Show more

Show previous comments (35)

Guest Insider Lots of thoughts here, it's hard to deny anyone who qualifies by law.HOWEVER, if you have the proper documentation of how they were prior to moving out, causing problems, disrespecting neighbors, etc. You can deny them. Make sure you've never done a Rental Verification stating you would lease to them again. That would be a bad Fair Housing mistake.You might want to use all her reviews that she has posted. Explain you will not rent to someone who has defamed the name of your community. CHECK with your corporate office, but I'd do whatever or find whatever to not let them back at your community if they were that unhappy.Uugh!! Why do we, as Property Managers, have to wear so many hats!

Cindy Shearer At least you know up front what you are dealing with. We have had 2 or three repeat tenants thst were just about gold on the first go around. The second time around, we were glad to be rid if them when their lease was up. In fact, one of them, we did not offer a renewal lease to them when the lease was up.

Tonya Burton-Clark I accepted and processed their application. Credit did not qualify, income did not qualify and rental reference I received from past landlord was a negative one. I am going to send application packet to another property manager in our company and let her make the decision. That way prospect can’t come back and say I denied for any retaliation reasons.

Can't comment or like? Make sure to log in or register for a free account!

Owners are wanting to go no smoking inside units.
Anyone have some pointers how to make this a smooth transition?
I have an addendum I’ll start using for new move ins, will send out notice that this will begin Jan 1st

Read More...

Can't comment or like? Make sure to log in or register for a free account!

I have a question…. I manage a small property in southern Indiana.
I attended a webinar last week for Fair Housing and they were discussing accessibility for common areas parking lots ect and mentioned the trash dumpsters. Well ours are TALL and the lids are very heavy to lift to dispose of trash....

Read More...

Brent Williams

Guest Insider There is a dumpster manufacturer in Louisville, KY that can sell you dumpsters with side doors - they make all kinds - Falls City Industrial Solutions. If you buy the dumpster you do not have to pay monthly dumpster rentals. You can also shop trash haulers to get the best rate for disposal only.

Can't comment or like? Make sure to log in or register for a free account!

Do any of you use valet trash service??
We are a small property in Indiana. Not sure how my tenants would respond because of the extra charge. Our property trash service has been going up substantially each month due to the trash company started charging us a gas surcharge that will average around between $154/month

Read More...

Felicia Norman

Can't comment or like? Make sure to log in or register for a free account!

Felicia Norman

Can't comment or like? Make sure to log in or register for a free account!

Industry Resources

More Industry Resources

Industry Resources

More Industry Resources

Tonya Burton-Clark

Event starts in:

Latest Surveys

New Insiders