Heather Blume's profile| Property Management | Resident Retention

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Brent Williams

Guest Insider Amen.

Lilah Poltz Removed

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Remember that Amenities aren't all pools and gyms. These sorts of things might not "Sell" the apartment... but they'll for sure sell the RENEWAL, which is really what we should be aiming for. This would probably be a less than 3k dollar investment, and if your property is home to ordinary people who...

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You know this wasn't possibly the architect's original design... rehabs take creativity, right?

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Guest Insider Greg Miller have you ever seen some Renos done on independent owner properties? I believe it 100%.

Heather Blume Is it a Manhattan studio apartment? Dishwasher is a plus!

Tracy Daves Aye aye aye. My designer heart hurts!

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Oh good lord.
www.npr.org/2022/06/15/1105189281/cockroach-study-…

Oh good lord. https://www.npr.org/2022/06/15/1105189281/cockroach-study-volunteers-pest-informer

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Gerry Hunt They would need to pay me a LOT more money to do it!

Claire Collins How many of us would offer up some apartments that they could experiment on for free?

Lilah Poltz Removed

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Contact Information
Occupation
Owner of BTLD Consulting Services - Speaker, Consultant and Trainer for Property Management
Closest Major City
Seattle
State
WA
Phone #
785-410-7385
How Do You Like To Be Contacted?
By Email, Through MFI or Social Media, At Tradeshows
Zip Code
98029
Member Type
Other
Country
United States

Education
College / University
Kansas State University

Profile
About me
I'm Heather. I live in the Seattle Metro Area and I'm the Imagination in Charge of Behind the Leasing Desk Consulting Services! As a Consultant, Speaker, and Trainer, I'm going to throw this out there... I LOVE MY JOB!!!

My special area of focus in the multifamily world is on the people side of our job. From working with residents to engaging employees, I feel that working with people is the most important aspect of what we do, and I love to train and help folks better communicate with those around them. Marketing, Conflict Resolution, Traffic Generation, Social Media Engagement, and both Employee and Resident Retention all boil down to communication and knowing how to work with people, so these are the areas that I specialize in and have trained hundreds of property management professionals in.

On a personal note, I like pretty much everyone, my dog, my guy, Alan, and have special fondness for eating honey straight from the comb and putting seasoned salt on popcorn or cottage cheese. I love writing, as you've probably come to find by reading my blog at www.behindtheleasingdesk.com. A few of the places that you can find my property management writing featured at are Appfolio's Property Manager E-Zine, Multifamily Insiders, On-Site Newspaper, and UNITS Magazine. I also enjoy talking with anyone who has new perspectives, ideas or just wants to bounce some thoughts. Twitter me at Artchickhb. You can also email me at [email protected] with questions about BTLD Consulting Services, and to book me as a consultant, speaker, or special projects contractor for your company!

Thanks for stopping by!

To get my txt business card, just text message "Hblume" to 50500!

My Company
Company
BTLD Training & Consulting Services
Company Information
My special area of focus in the multifamily world is on the people side of our job. From working with residents to engaging employees, I feel that working with people is the most important aspect of what we do, and I love to train and help folks better communicate with those around them. Marketing, Conflict Resolution, Traffic Generation, Social Media Engagement, and both Employee and Resident Retention all boil down to communication and knowing how to work with people, so these are the areas that I specialize in and have trained hundreds of property management professionals in.

Heather Blume

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