In 2021, SatisFacts reported that a resident's perception of value has the biggest impact on their decision to renew. The same study found that a resident's perception of value is driven by the following top 5 factors (see poll). Which area do you struggle with the most when it comes to increasing your resident's perception of value?
Would you rather a big bonus or unlimited PTO? Somehow the topic of raises and PTO came up the other day with my coworkers and we were fairly split on the issue so I want to know!