The pain of employee turnover is real! You already know the costs of recruiting, interviewing, and training. But, did you know that in the multifamily industry, every 10% of employee turnover results in 3% resident turnover? Consider our industry’s average turnover is over 30% and…do the math. Got your attention? Turnover is not an “HR Problem” – it’s our problem. Consider: 20% of turnover happens in the first ...