Hi everyone! What is the position you take when a pet does damage or is urinating within the apt? We are to the point with a few where we can’t show the apt to anyone. Existing residents of course give push back that it should be fixed after they move out. Our lease states it must be addressed while they are there. Open to hearing experiences to assist us in enhancing our position. TIA
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Whitney Donohue
My old company used to require tenants to have filters changed monthly. Helped so much with the upkeep of the hvac units.
We do preventative maintenance quarterly, change filters and clean coils, and vents as needed.
As much preventative as you can possibly do, will help your systems in the long run and help your guys during the summer.
We do preventative maintenance quarterly, change filters and clean coils, and vents as needed.
As much preventative as you can possibly do, will help your systems in the long run and help your guys during the summer.
Guest Insider
Quarterly we replace filters and clean coils as needed
Paul Rhodes
I may be overthinking the question, and if so, I apologize. If you're referring to the vent covers themselves, this would be done during the turnover process as a part of cleaning. Once occupied, the resident would be responsible to clean them as a part of housekeeping.
If you're referring to the filter, this should be replaced every time it needs it, with the maintenance team scheduling an inspection/replacement a minimum of twice a year. (4 times is best, depending on staffing and equipment.)
If you're referring to the ductwork, this is a highly variable interval. It has no set interval. Care should be taken in older buildings/construction as, over time, the ductwork itself can break down, causing larger issues.
If you're referring to the filter, this should be replaced every time it needs it, with the maintenance team scheduling an inspection/replacement a minimum of twice a year. (4 times is best, depending on staffing and equipment.)
If you're referring to the ductwork, this is a highly variable interval. It has no set interval. Care should be taken in older buildings/construction as, over time, the ductwork itself can break down, causing larger issues.
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Looking for ways to reduce costs on turnovers next year. To what degree is everyone painting the average apartment?
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22 JanEvent starts in:
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05 Feb
Once you are done bill the resident for the damage they caused and check for future problems with black lights.
Even our slowest resident only repeated that process twice before they decided that responsible pet ownership was much more cost effective than paying to have their damages repaired.