How to Deal with the Emotional AND Needy

Picture this: it’s the end of the day on a Thursday. As you make sure the last of your traffic is entered and begin completing the closing checklist, seemingly out of nowhere Mr. Smith from #222 has appeared at your desk and is asking – no, demanding – to know why someone is parked in his parking space. Again. Your first instinct may be to recoil, roll your eyes (hopefully just on the inside!) or even remark letting him know you truly ...