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An anonymous harassing voicemail left at office which was found to be sister of tenant. Sister is not a tenant, but was visiting tenant for few hours then left and made call. Tenant says she had no idea she did it and was apologetic. How would you handle? TIA

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Guest Insider Was there a threat to you on the voicemail? If not just document.
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a Guest Not really - Just that she hates our policies (I assume our smoking policy), that she has reported me to the owner for my ruthless behavior and "inappropriate rules that are illegal," and reported me to the BBB, then ended by saying "F#%@ You B%@ch!" I have NEVER met this lady! Love my job!!
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Guest Insider Jessica J. La Fleur-Gray is she talks like that, the owner won’t take her seriously so I would ignore her
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Advice please - we allow dogs with restrictions. What is a good thing to say to Residents who ask why we have dogs outside our pet restrictions when those dogs are ESA without compromising privacy? TY

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Jessica La Fleur-Gray has a new avatar. 3 years ago
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