Losing a resident may seem like a small slip, but in reality, it's a heavy blow to any property. It's not just the empty unit—it's the ripple effect of lost revenue, turnover costs, and the challenge of finding new residents in an already saturated market. For operators, reducing the hefty costs tied to high turnover is no longer optional—it's a must. And one of the most effective strategies for doing this? Resident rewards programs, integrated w ...