1. No one is taking advantage of SMS after inquiry. I was called many times but not texted once. And very few have an opt-in to text on the inquiry page. With text being the #1 method of communication, this was unusual.2. No one is taking advantage of email automation. Send the text confirmation and then follow up with a more robust email. Email is the perfect place to push the differentiators and include content. Let them know through email. 3. ...
Unit based pricing is the norm in multifamily and I have some opinions about that, but before I voice them, I'd love to see some stats on how much companies are paying per unit per month on average, if you're inclined to share.
Also, if you know of reports or research already done that has some of...
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So your company just takes over a distressed, run down neglected property. Rents are low for the time being, but improvements are being made throughout the property and work is being done. You have 11 vacants, four of which were down units from the previous company. 8 require manifold swaps, tile work, kit install- ceiling fans, faucets, stove, fridge, door knobs, locks ,clear drains, etc. Flooring, full paint, counter top resurface. What do...So your company just takes over a distressed, run down neglected property. Rents are low for the time being, but improvements are being made throughout the property and work is being done. You have 11 vacants, four of which were down units from the previous company. 8 require manifold swaps, tile work, kit install- ceiling fans, faucets, stove, fridge, door knobs, locks ,clear drains, etc. Flooring, full paint, counter top resurface. What do you guys think a reasonable window of completion is? Show more
Hiring and supporting a maintenance professional in the apartment world was simple in the past. It generally consisted of: "Welcome to the team. Here are your keys." There is much more to it in 2024—particularly if you want the technician to remain with your organization. With a shortage of maintenance professionals in the industry, procuring high-performing associates can be a competitive process. The competition sometimes includes other industr ...
Designing a logo for your apartment community is no easy task. It's not just about crafting a visual emblem; it's about creating the welcoming face of your brand, the first thing potential residents will see. Your logo serves as a digital welcome mat, setting the tone for your apartment's online presence.Much like ensuring your website is user-friendly, a distinctive logo is essential for catching the eye of potential residents, boosting communit ...
Multifamily Operators: Is your company currently exploring the centralization of maintenance services across your properties?
Looking for a texting solution for my properties but need to have a language translator platform with the ability to communicate in different languages as our communities are ethnically diverse. Must be able to integrate with our property management software. Appreciate any suggestions.
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In multifamily, data is king. With an increasingly competitive landscape, decisions are made using accurate and granular data. NER, advertised occupancy, exposure, and concessions–the more specific apartment metrics you can get, the more data you'll have to base pricing decisions on. The problem is, how do you get specific data? What, aside from spending days online comparing listings, or hours on the phone conducting manual surveys, can you do? ...
Anybody ever seen this one. Wires running out of the electrical outlets into bottles filled with a liquid. They had this set up all over the house. Also had ripped out pages from a Bible taped up everywhere.
Does your maintenance team share in renewal commission?
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Multifamily friends, in terms that of evictions, what percentage of evictions are you seeing at your properties / portfolios?
Please provide region and percentage.
I will go first, B+, Market Rate Portfolio in San Diego, CA has 2.5% of residents in eviction.
Interested to see how everyone is fairing out during these tough economic times.
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In which areas of your multifamily operation is your company currently utilizing technology to minimize the need for on-site personnel?
If your answer is different from the four options provided, please leave your response in the comment section.
Hello, I manage a small property management company and until now we have not had a parental leave policy.
Would you mind sharing your company's parental leave policy and/or what your experience was like (good, bad, ugly) taking parental leave in our industry? Many Thanks!
What’s the correct way to go if military doesn’t pay? TIA!
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Multifamily communities experience a surge in activity during the peak leasing season, typically spanning the spring and summer months. During this period, a flurry of new renters arriving, existing residents renewing leases and an influx of prospects seeking living spaces can present challenges for property managers. This chaos can also lead to higher incidences of package theft. Today's renters, particularly younger demographics, love to shop o ...