How do you respond to a resident asking why another resident has a dog against pet policy when its a reasonable accommodation?

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1 year 4 months ago #641281 by Guest Insider
How do you respond to a resident asking why another resident has a certain dog against pet policy when its a reasonable accommodation?
1 year 4 months ago #641281 by Guest Insider
Crystal Buchanan
1 year 4 months ago #641282 by Crystal Buchanan
I say, we have people who have service animals or emotional support animals and leave it at that.
1 year 4 months ago #641282 by Crystal Buchanan
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1 year 4 months ago #641283 by Mark Tanguay
"Not all animals are pets." And then leave them to figure it out for themselves.
1 year 4 months ago #641283 by Mark Tanguay
Celesta Marker
1 year 4 months ago #641284 by Celesta Marker
1 year 4 months ago #641284 by Celesta Marker
Steph Kwek
1 year 4 months ago #641285 by Steph Kwek
1 year 4 months ago #641285 by Steph Kwek
Josué Adam
1 year 4 months ago #641286 by Josué Adam
Thank you for your inquiry and information. Management is aware of the situation and has followed proper procedure. We will handle everything and thank you for your attention to this matter.
1 year 4 months ago #641286 by Josué Adam
Stella Vlahos
1 year 4 months ago #641287 by Stella Vlahos
Tell them it’s none of their business. Really, though you just can’t discuss other residents with other residents.
1 year 4 months ago #641287 by Stella Vlahos
  • Thank you received: 1
1 year 4 months ago #641288 by Amanda Warren
“Sometimes we have to make accommodations in policy by law; do you believe you need an accommodation we should consider?”
👍: Jerry Norman
1 year 4 months ago #641288 by Amanda Warren
Joseph Ramsey
1 year 4 months ago #641289 by Joseph Ramsey
There’s really not much you can say. Acknowledging to resident A that resident B has an ESA or service animal basically makes a nod to resident resident B that they have a disability.
1 year 4 months ago #641289 by Joseph Ramsey
Michelle Cornelison-Cruz
1 year 4 months ago #641290 by Michelle Cornelison-Cruz
I remind them that service animals and ESAs are exempt from breed restrictions and not all animals are merely pets.
1 year 4 months ago #641290 by Michelle Cornelison-Cruz
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1 year 4 months ago #641291 by Dave Scruggs
1 year 4 months ago #641291 by Dave Scruggs
Heather Hawpe
1 year 4 months ago #641292 by Heather Hawpe
Exactly like that. Therapy animals and service animals are not considered pets
1 year 4 months ago #641292 by Heather Hawpe
Samantha Figarella
1 year 4 months ago #641293 by Samantha Figarella
In very general terms state that according to the law some people require a reasonable acomidation and sometimes this allows tenants who ask for an accommodation and provide documentation for the accommodation we have to legally follow. That is the law and our company policy. But leave it generic and to the facts, no specifics at all!
1 year 4 months ago #641293 by Samantha Figarella
Airy Salgado
1 year 4 months ago #641294 by Airy Salgado
Thank you for your concern. We are aware of this situation. Please note that we are following all regulations stated in our lease agreements with all residents.
Thank you! Bye!!
1 year 4 months ago #641294 by Airy Salgado
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1 year 4 months ago #641295 by Renae Maisano
1 year 4 months ago #641295 by Renae Maisano
April Powell
1 year 4 months ago #641296 by April Powell
I would say not all animals are pets. Offer to give them the property policies if they would like more info.
1 year 4 months ago #641296 by April Powell
Deb Tuttle
1 year 4 months ago #641297 by Deb Tuttle
I say I can’t discuss an individual person’s situation. Their dog is approved.
1 year 4 months ago #641297 by Deb Tuttle
Donna Schatz Pinney
1 year 4 months ago #641298 by Donna Schatz Pinney
Thank you for bringing your concern to my attention. The animal in question does comply with policies.
1 year 4 months ago #641298 by Donna Schatz Pinney
Marilyn Thompson
1 year 4 months ago #641299 by Marilyn Thompson
1 year 4 months ago #641299 by Marilyn Thompson
Desirée Hiatt
1 year 4 months ago #641300 by Desirée Hiatt
1 year 4 months ago #641300 by Desirée Hiatt
Rachel Lynette Payton
1 year 4 months ago #641301 by Rachel Lynette Payton
Get to know your neighbors. I'm not allowed to tell you personal information about anyone, just like I'm now allowed to tell anyone else personal details about you. If you want to know, ask them. If they're willing to tell you, they will.
1 year 4 months ago #641301 by Rachel Lynette Payton
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1 year 4 months ago #641302 by Kim Halstead
1 year 4 months ago #641302 by Kim Halstead
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1 year 4 months ago #641303 by Alex Mann
The animal you are referencing is in compliance with our lease and the law, beyond that I am not able to discuss other residents.
1 year 4 months ago #641303 by Alex Mann