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I can empathize...

I can empathize...
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Sometimes when i can't sleep I'll play around with AI. Tonight I asked for a winter preparation checklist, and figured I'd share:
Preparing a multifamily apartment building for winter is crucial to ensure the safety and comfort of residents, as well as to prevent potential damage. Here’s a...

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Mya Estrada Love seeing what AI can do! This is great, thank you for sharing!
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Miles Scruggs Wow AI makes a lot of busy work.
1.) ensure snow removal and icing contractors are in place.
Optionally if needed check centralized heat if the building even has it.
Also optionally send out an email explaining to residents that winter is colder than summer and an obligatory “winter is coming meme”.
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Brooke Donelson This is fantastic! Thanks for sharing Mark!
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I'm just curious... how many of you have residents ask you for a lease violation notice? Oddly enough, it happens to me fairly frequently. for example, a resident has a friend come to visit and the visitor is overextending their welcome. You need a notice of unauthorized occupants? No problem. A resident's sister insists on bringing her dog with her whenever she stops by and he need a notice for unapproved pets? You got it. How about a roommate that... Show more

Brittany Stroud Wow! That's a level of trust with your residents. Honestly, pretty impressive.
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Brooke Nuber-Soldate I love that your residents conspire with you like that. You must have a great relationship with them
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Renae Maisano Had one ask me to send eviction notice!
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One day they're putting in a maintenance request to have a lightbulb changed, while their rent is late, and the next day they're putting in their notice because they bought a house. Sure, good luck with that.

One day they're putting in a maintenance request to have a lightbulb changed, while their rent is late, and the next day they're putting in their notice because they bought a house. Sure, good luck with that.
Guest Insider Dave Ramsey is usless.
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Guest Insider Never useless, sometimes it offers another perspective and other times it reinforces just how right we are
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Guest Insider His 5m IG followers and 8 national best sellers may reflect otherwise.
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Emergency Maintenance sent me this picture. I replied "yes, it is very cold out."

Emergency Maintenance sent me this picture. I replied "yes, it is very cold out."
Guest Insider I am in Georgia, I can even fathom something like this. Puts our limited fire sprinkler leaks into perspective. Take care.
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Mark Tanguay The typical rules don't apply around here in wintertime. We had a break on January 19th and we fixed the leak. This is the area that the leak was right now... Nothing melts. The cone is there so people don't damage their car where the main leak was.
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Guest Insider I love when my maintenance guys text pix like these & assume I know what I’m supposed to notice. ????
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When your flooring installer tries saving you money by taking a shortcut on proper prep work.

When your flooring installer tries saving you money by taking a shortcut on proper prep work.
Jason Mallette No.. they weren't trying to save you money.. they were trying to get to the next job.. probably on site right there.. bcuz we get "discounts" for multiples.. no self leveler, no removal of the last 10+ years of flooring.. no pet seal.. they didnt roll the vinyl out, etc...
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Guest Insider I once scheduled a carpet replacement with new vinyl @ the entrance. The flooring installer told me he wouldn't repair the floor because the wood was damaged. So I had to cut it out and put in the plywood for him really quick before he would pour the self level down. It wasn't what I was planning on doing that day and luckily I had some scraps and a saw kicking around ???? but it got done.
The flooring installers usually do not replace wood from my understanding. And sometimes they flop before everything is dry too.
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Guest Insider That is definitely not acceptable!! That does not look like the work of a technician it looks like somebody they picked out of the parking lot at Home Depot in the morning ????‍♂️
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I don't think maintenance will comply with the access notes.

I don't think maintenance will comply with the access notes.
Guest Insider Ok, but "hot water in my toilet"? I have questions
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Katy Polanco Hahaha I laughed out loud at this one!!!!
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Donje Putnam I had a reno plumbed backward, and so the toilets had hot water and the hot and cold at the tap were reversed. It took us a surprising amount of time to discover it because we punched just water running and not getting hot. Lesson learned! Also bad flappers or fill valve can allow hot water to seep into the toilet.
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I can't really fault them. I wouldn't want my family or friends living next door either.

I can't really fault them. I wouldn't want my family or friends living next door either.
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Okay, you've clogged your kitchen sink. What now? It doesn't affect the landlord one bit. You can use your bathroom sink for your cooking and cleaning dishes until he can get over there and clear it. And he can charge you if he suspects you poured grease down the drain. And you just invited him in so he can do a cursory inspection of your apartment for lease violations while he's there.

Okay, you've clogged your kitchen sink. What now? It doesn't affect the landlord one bit. You can use your bathroom sink for your cooking and cleaning dishes until he can get over there and clear it. And he can charge you if he suspects you poured grease down the drain. And you just invited him in so he can do a cursory inspection of your apartment for lease violations while he's there.
Chris Finetto Well, that’s unless it is in the lease that resident will cover drain clearing and cleaning costs for grease and other materials that aren’t suitable.
Me - “Oh, I’m sorry to hear your drain is clogged” “I’ll have the plumber over right away” “However, I must remind you that if the plumber finds excessive grease, baby wipes, or other items we discussed that aren’t to be sent down the drain — you’ll be paying the bill…”
Resident “……..Oh”
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Greg Miller I just let any grease get solid and then put it in the garbage.
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Guest Insider We had a woman pour concrete in the pipes ????yeah they are crazy
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Nothing like getting 1.5 feet of snow overnight to change your plans for the day.

Nothing like getting 1.5 feet of snow overnight to change your plans for the day.
Donna Blackman You should have been in Buffalo, NY a few weeks ago ....7 feet! It was a nightmare
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Guest Insider Donna Mueller Blackman YEPPERS We got hit HARD. 716 was not the place to be
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Patty Peterson I transferred to Greensboro, NC about 15 months ago from Rochester, NY. I do not miss the snow, except on Christmas Day!
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Do you sell and lease apartments, or do you enroll future residents and community members?

Merridy Lanzy would love the latter...have to deal selling and leasing, numbers, etc...I have worked for a very distraught property for 11 years...it has come a LONNNNGGG WAY!...maybe a B- from an F...the "word"is out...gotta have your priorities in check to apply and be approved...signed "The Property Manager"....
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Lilah Poltz Removed
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Apartment community lobby is ready for Halloween!

Apartment community lobby is ready for Halloween!
Steve Wunch That is AMAZING!
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Lilah Poltz Removed
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Robyn Cue Wow! That's awesome! 
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Okay, a moment to get deep. As a property manager, I love my property. I love my residents. I love even the toughest most challenging parts of my job. With that said, my job is to find things wrong. Find that piece of trash on the ground, find that missing signature, find that area that needs touch...

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Just a reminder to those who need it today... don't buy into your resident's drama until you have all the facts.
Yesterday I had a resident come to the office frantic that somebody hit their car in the parking lot, stole their gas, and moved a bunch of stuff around in their car. Terrible, right?
We...

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