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Guest Insider What have you done already? Is it in the walls?

Peggy Bromberg Replace the flooring but they forgot to use the pet odor product so they did say they would redo the floors. I’ve already painted remove the appliances put an ozone machine didn’t work scheduled for cleaning today, so maybe that will help not sure. Floors are vinyl throughout.

Beth Stolts I’d recommend sealing the floors before replacing the floor covering. Baseboards/walls too if the cat sprayed.

Guest Insider A match

Guest Insider Black light and cut out what you find. You can get one fairly cheap on Amazon

Guest Insider The cat may have accidently sprayed the drywall depending on where its litter box was. You may need to find that area and get it cut out to help eliminate the smell. I think the other thing you may have wanted to do is kilz the subfloor before doing the vynil. Also check and see if any doors or frames were sprayed by kitty, those will need to be removed and replaced as well

Peggy Bromberg It’s so hard to pinpoint the entire apartment just smells I almost feel like it’s the floors if they would’ve use the product in the beginning it probably would’ve helped so we’ll see what happens after they change it! My hope is we don’t have to repaint the entire apartment with prime and paint

Guest Insider When u ran the ozone did you leave the blower on the furnace on as well so the ozone passes through the furnace coils and duct work

Peggy Bromberg We did

Guest Insider I think everyone in the apartment industry hates having to deal with pet smells, they are soo difficult to remediate, time consuing and expensive. Such a pain

Miles Scruggs Find the source. Bring in a dog they will track it down. Use a black light. Treat the urea with enzymes to decompose most of it. Next seal the area with an oil based shellac like Zinster BIN. Never ever start to put finish materials or coatings back into the property until the smell is gone.

Guest Insider Try ozone and kitz , but we had one so bad we had to replace sheetrock

Guest Insider Pull carpet/ flooring run ozone machine then kilz (oil based it's the red can) everything

Guest Insider We had to do 2 coats each of kilz primer and did perfume paint. When that didn’t do it, we replaced all the vinyl flooring and replaced all baseboards.
I would suggest as well searching for a any urine damage when you pull the baseboards and flooring up. You may want to do some dry wall replacement.
If your cleaners didn’t clean the surfaces of your cabinets (inside and out) get them cleaned again.
Then potentially if you have cabinets that are wrapped. Have those lower cupboards and cabinet baseboards wrapped/replaced.
I love cats but I hate how potent the odors they leave behind are.
Oh and if the resident maybe kept the litter box in the bathroom and you have time and grout in there - might be a good time to rip that out and do vinyl in the bathroom or have the grout redone and sealed. Could be absorbing odor in the grout.
Also having previously had cats, check closets closely. They always seem to pee in places they can hide.

Guest Insider If you are using a professional carpet cleaning service they should be able to help you. Be prepared, it’s not cheap.

Guest Insider You can run an ozone machine you can also put an odo ban around the HVAC unit. But there is also websites that have floor solutions that break that smell up if needed. I know their are professional services but they do the same stuff that is OTC. You made need to replace flooring and get the concrete underneath sealed

Brittany Stroud Blacklight to find all sources then cut out and remove drywall, doors, baseboards/trim, tack strips, cabinets (anything the urine touched). You CAN NOT surface clean this out. Ozone machine for 2-3 days with no one present then let air out and seal with kilz or pet treat surrounding areas. Replace all removed items and areas. It's costly and time consuming, but only way to really get smell out. As mentioned before, don't just enzyme treat and cover up as this never works.

Guest Insider Odo Ban or vinegar may help

Guest Insider Clean the air ducts professionally, change any porous surface including blinds. Baseboards and some drywall may need to be replaced too. Air it out all day every day as well. Prime with Zinser Bin and paint every surface. Paint cabinets and replace appliances. They get behind there and spray/pee. You’ll never get rid of the smell until everything’s replaced. It’s the worst!

Amanda Hawkins A blacklight flashlight will help you find the areas to address, then treat with an enzymatic cleaner, like natures miracle.

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