Advice please! Resident caught her oven on fire because it was so dirty. We replaced it with a used one in inventory . Resident is unhappy because it has some chips in the top of the electric stove. It works fine- just has a few blemishes. Told the Resident (in so many words) that she was at fault...
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Guest Insider
The inside of her oven was so filthy it caught fire, but she has a problem with a couple of minor cosmetic blemishes on the outside of the replacement? I am so sick of cleaning ovens, I doubled the security deposit deduction maximum amount (I'm a small Landlord). I now include a cookie sheet the same size as the oven interior (I have 2 oven sizes on site) in every new resident welcome package. When we do the walk through at their move-in, I point out the welcome gifts and I tell them that the cookie sheet is intended to be kept in the oven at all times, to help them keep the oven clean. I also tell them how high the oven/stove cleaning security deposit deductions can be. And that they won't have to be concerned about those charges if they do just 2 simple things to keep their oven clean: (1) Put the cookie sheet under food in the oven, and (2) Cover food that is in the oven. Simple. Filthy ovens are completely unnecessary, and, as demonstrated in the author's post, are dangerous. I am...
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eric rivera
You know, it occurs to me that you can tell the resident. "No worries, the way you keep house you soon wont be able to see those blemishes, its all good!!!"
Guest Insider
Charge her for the old one so it’s covered. If you allow her to stay require proof of renters insurance if you don’t already.
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Hit me with some good questions when interviewing a potential leasing agent with no leasing experience but a strong customer service background
Jared S. Leese
Tell me about a time you had a referral. Someone who returned based on your service, or sent a friend to your business. How did you create an experience that was worth coming back for?
Guest Insider
Great answer. I love this.
Jo Worthington
How well do they know the neighborhood where the property is located?
Take them to a vacant and ask them to sell it. I have done this exercise several times and it is fascinating to hear what applicants have to say!
Take them to a vacant and ask them to sell it. I have done this exercise several times and it is fascinating to hear what applicants have to say!
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